Service Catalog

Categories (15)

Login Account and Duo Authentication

Submit a ticket for help with a WVU Login account or Duo authentication.

Email and Collaboration Tools

Submit a ticket for help with MIX and Outlook email services, Office 365 apps, file sharing and more.

Telephone and Voicemail

Submit a ticket to request telecommunication services or report phone issues.

Mountaineer Card and Mountie Bounty

Submit a ticket for help with Mountaineer Card services, including Mountie Bounty.

Access Requests

Submit a ticket to request access to WVU systems, applications and physical locations.

Academic Systems and Tools

Submit a ticket for help with classroom technology, eCampus, STAR, SEI, iClickers and more.

Administrative and Business Tools

Submit a ticket for help with systems related to business and administrative functions.

Computer, Software and Printing

Submit a ticket for help with computer buying, desk side support, printing and software.

Research

Submit a ticket for help with WVU+kc, Qualtrics and high performance computing systems.

Advising and Admissions

Submit a ticket for help with transferring credits, advanced placement, studying abroad, suspension appeals and more.

Security and Privacy

Submit a ticket for help with anti-virus software, suspicious emails, assessing application security and more.

Training

Submit a ticket to request or sign-up for training on WVU systems.

Wi-Fi and Networking

Submit a ticket for help with wired, wireless and remote internet connections.

College, Department and Regional Support

Submit a ticket for help with services specific to your campus, college or unit.

Request Help With This Site

Submit a ticket to request changes to TeamDynamix articles and services, or report an issue with this site.