Service Catalog

Categories (14)

Academic Resource Requests

Academic systems, instructional technology and resources directly supporting teaching and learning.

Accounts & Access Requests

Authentication and access to WVU academic and administrative systems, including Login.

Administrative & Business Requests

Systems and resources that support business and administrative functions.

College, Dept & Regional Support Requests

Unit-specific services for WVU colleges, departments and regional campuses.

Communication & Collaboration Requests

Email, file sharing, telecommunication and web conferencing.

Mountaineer Card and Mountie Bounty

Mountaineer Card services, including Mountie Bounty, departmental copy/print cards and Mobile Readers for event reporting.

Community Services Requests

Other services that are provided to the WVU community, including portals, libraries and websites.

Computer, Software & Printing Requests

Software, printing and copying, computer purchase and repair.

For more departmental desk side support and information, visit the College, Dept & Regional Support Requests category in the Service Catalog.

Research Requests

High performance computing, grants, surveys and IT support for research.

Security & Privacy Requests

Security, data integrity and compliance for institutional activities, including antivirus.

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Talent & Culture Requests

WVU employment and other human resource functions.

Training Requests

Online and in-person training and computer training labs.

Wi-Fi & Networking Requests

Wired and wireless access, remote access and network configurations.

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