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- Services
- Mountaineer Card and Mountie Bounty
Request help or ask a question regarding your Mountaineer Card.
- Services
- Email and Collaboration Tools
- Email and Calendar Requests
All faculty and staff at WVU are provided an Outlook email account through Microsoft's Office 365 service. Use this service to request help with your @mail.wvu.edu Outlook email.
- Services
- Academic Systems and Tools
- Teaching and Learning Commons Requests
The Teaching and Learning Commons (TLC) provides academic support and resources to empower all who teach. We provide consultations on various topics, but we are not an immediate help desk resource. While our goal is to respond to requests within 48-72 business hours, this timeframe may be extended during times of high demand. Any urgent technology requests should be routed to Information Technology Services or Classroom Technology accordingly.
- Services
- Email and Collaboration Tools
- Email and Calendar Requests
Request help with your Gmail MIX account (@mix.wvu.edu).
- Services
- Academic Systems and Tools
- Academic Systems Requests
Students and their advisors can see up-to-date information on progress toward a degree by logging into the DegreeWorks system.
- Services
- Academic Systems and Tools
- Academic Systems Requests
Use this service to request for application work on an ITS academic system. This service is not intended for access requests, general use or help assistance.
- Services
- Mountaineer Card and Mountie Bounty
Request laundry funds be applied to the specified employee.
- Services
- Request Help With This Site
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.
- Services
- Access Requests
- Individual System Access
Use this service to add a user to Onity.
- Services
- Administrative and Business Tools
- Application and Database Administration Requests
- Services
- Computer, Software and Printing
- Software Requests
Adobe Creative Cloud access request for WVU Employees
- Services
- Advising and Admissions
Students may use this service to submit Advanced Placement Articulation Requests for review.
- Services
- Academic Systems and Tools
- Academic Systems Requests
This service is for newly admitted freshmen and transfer students to report issues registering for trips.
- Services
- Telephone and Voicemail
Submit a request for general telecommunications assistance. Funding is not required for general questions or assistance, but additional services may require a fee.
- Services
- Access Requests
- Individual System Access
Use this service to request a new or close an existing Amazon Web Services account.