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Academic Advising Support
  1. Services
  2. Academic Resource Requests
  3. Academic Systems Requests
Students and their advisors can see up-to-date information on progress toward a degree by logging into the DegreeWorks system.
Academic Application Request
  1. Services
  2. Academic Resource Requests
  3. Academic Systems Requests
Use this service to request for application work on an ITS academic system. This service is not intended for access requests, general use or help assistance.
Access and Training for ITS Supported Reporting Systems
  1. Services
  2. Administrative & Business Requests
  3. Reporting Requests
Services to request access or training for MAP reports, Data Miner, Argos, WVU+kc (Kuali) reports and IDEAS.
Add Department Laundry Funds
  1. Services
  2. Mountaineer Card and Mountie Bounty
Request laundry funds be applied to the specified employee.
Add Me to a Current Issue or Outage Ticket
  1. Services
  2. Request Help With This Site
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.
Add User to Onity
  1. Services
  2. Accounts & Access Requests
  3. Individual System Access & Help Requests
Use this service to add a user to Onity.
Administration & Finance Application Request
  1. Services
  2. Administrative & Business Requests
  3. Application & Database Administration Requests
Use this service to request application work for an ITS administration & finance system. This service is not intended for general use or help assistance.
Adobe Creative Cloud Request for WVU Employees
  1. Services
  2. Computer, Software & Printing Requests
  3. Software Requests
Adobe Creative Cloud access request for WVU Employees
Advanced Placement Articulation Request
  1. Services
  2. Community Services Requests
  3. Additional Community Services Topics
Students may use this service to submit Advanced Placement Articulation Requests for review.
Adventure WV
  1. Services
  2. Academic Resource Requests
  3. Academic Systems Requests
This service is for newly admitted freshmen and transfer students to report issues registering for trips.
All Other Telecommunications Requests
  1. Services
  2. Communication & Collaboration Requests
  3. Telecommunication Requests
Submit a request for general telecommunications assistance. Funding is not required for general questions or assistance, but additional services may require a fee.
Amazon Web Services Account Request
  1. Services
  2. Accounts & Access Requests
  3. Individual System Access & Help Requests
Use this service to request a new or close an existing Amazon Web Services account.
Anti-virus Software
  1. Services
  2. Security & Privacy Requests
Free software to protect your personal computer from malware.
Assistance with an Office 365 Shared Mailbox
  1. Services
  2. Communication & Collaboration Requests
  3. Email & Calendar Requests
Request assistance with an existing Office 365 shared mailbox.
Athletics Department Computer Support
  1. Services
  2. College, Dept & Regional Support Requests
  3. Athletics Department Requests
Ask for help from the Athletics Department's information technology support staff.