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Services or Offerings?
Request HSC website assistance.

Request assistance with an existing Office 365 shared mailbox.

Request a new Office 365 shared mailbox for use by your department.

Request corrections for information displayed in the WVU Online Directory.

All faculty and staff at WVU are provided an Outlook email account through Microsoft's Office 365 service. Use this service to request help with your @mail.wvu.edu Outlook email.

Supervisor request to access former employee computer is not guaranteed.

Submit this form to request approval for technology purchase requests for web application or software, hardware or consulting services.

Supervisors may request access to a departing employee’s email account or for the employee to be granted access to their email account beyond their employment date.

The contents of an Office 365 email account are available for 60 days after an approved request. Requests for access should be submitted prior to the employee's departure. You must submit requests no later than 15 days after the employees departure.

Submit support requests to the ITS Service Desk.

Request assistance with a specific Office 365 application, tile or service.

Grievances and appeals can be submitted through this service.

Request an iClicker instructor kit or iClicker troubleshooting support.