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Add Me to a Current Issue or Outage Ticket
  1. Services
  2. Request Help With This Site
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.
Adobe Creative Cloud Request for WVU Employees
  1. Services
  2. Computer, Software and Printing
  3. Software Requests
Adobe Creative Cloud access request for WVU Employees
Advanced Placement Articulation Request
  1. Services
  2. Advising and Admissions
Students may use this service to submit Advanced Placement Articulation Requests for review.
Amazon Web Services Account Request
  1. Services
  2. Access Requests
  3. Individual System Access
Use this service to request a new or close an existing Amazon Web Services account.
Bomgar (BeyondTrust) Login Support or Technician Changes
  1. Services
  2. Computer, Software and Printing
  3. Software Requests
Bomgar (BeyondTrust) user request login assistance, to report Bomgar login issues, request support or make technician changes to their license pool.
eCampus Support
  1. Services
  2. Academic Systems and Tools
  3. Online Instruction Systems Requests
WVU uses Blackboard's learning management system under our branding of it as eCampus. Every course offered at WVU is included in eCampus, but it is up to each instructor whether to use the course's eCampus site.
iClicker Requests
  1. Services
  2. Academic Systems and Tools
  3. Campus Instructional Technology Requests
Request an iClicker instructor kit or iClicker troubleshooting support.
Mailing List Requests
  1. Services
  2. Email and Collaboration Tools
  3. Email and Calendar Requests
Request a new mailing list or support for an existing mailing list.
Micros Hardware Issues
  1. Services
  2. College, Department and Regional Support
  3. Dining Services
Sodexo services staff and business managers may use this service to request changes or repairs to the micros touch screen.
Micros Menu Updates
  1. Services
  2. College, Department and Regional Support
  3. Dining Services
Sodexo services staff and business managers may use this service to request changes to the micros menus.
Mountaineer Card Charges and Refunds
  1. Services
  2. Mountaineer Card and Mountie Bounty
Submit questions about charges to your Mountaineer Card or request a refund.
Potomac State College Computer Support
  1. Services
  2. College, Department and Regional Support
  3. Potomac State College Requests
Help with computer, printer and other problems at Potomac State College.
Report a Suspicious Phone Call
  1. Services
  2. Telephone and Voicemail
Use this service to report repeated telemarketer calls or calls that you believe are showing a fake caller ID.
Residence Hall Internet Support
  1. Services
  2. Wi-Fi and Networking
  3. Wireless Requests
Request help with connecting a device or report a problem with the network in a Residence Hall.
Secure Shell (SSH) Gateway
  1. Services
  2. Wi-Fi and Networking
  3. Infrastructure Requests
Use this service to request a Secure Shell (SSH) Gateway for accessing shared computing resources from off-campus.