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Add Me to a Current Issue or Outage Ticket
  1. Services
  2. Request Help With This Site
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.
Adobe Creative Cloud Request for WVU Employees
  1. Services
  2. Computer, Software & Printing Requests
  3. Software Requests
Adobe Creative Cloud access request for WVU Employees
Advanced Placement Articulation Request
  1. Services
  2. Community Services Requests
  3. Additional Community Services Topics
Students may use this service to submit Advanced Placement Articulation Requests for review.
Amazon Web Services Account Request
  1. Services
  2. Accounts & Access Requests
  3. Individual System Access & Help Requests
Use this service to request a new or close an existing Amazon Web Services account.
CS Gold
  1. Services
  2. Mountaineer Card and Mountie Bounty
CS Gold general questions and issues. Reports and Queries should be requested using the Report Requests link on this service page.
eCampus Support
  1. Services
  2. Academic Resource Requests
  3. Online Instruction Systems Requests
WVU uses Blackboard's learning management system under our branding of it as eCampus. Every course offered at WVU is included in eCampus, but it is up to each instructor whether to use the course's eCampus site.
iClicker Requests
  1. Services
  2. Academic Resource Requests
  3. Campus Instructional Technology Requests
Request an iClicker instructor kit or iClicker troubleshooting support.
Login Account Request for Visitors, Guests, Consultants and Other Non-Employees
  1. Services
  2. Accounts & Access Requests
  3. WVU Login Account & Help Requests
Request login account access for someone who does not already have a WVU Login.
Login Password or Account Reset
  1. Services
  2. Accounts & Access Requests
  3. WVU Login Account & Help Requests
You can reset your own Login password or your Login account as a whole to resolve access problems.
Mailing List Requests
  1. Services
  2. Communication & Collaboration Requests
  3. Email & Calendar Requests
Request a new mailing list or support for an existing mailing list.
Micros Menu Updates
  1. Services
  2. College, Dept & Regional Support Requests
  3. Dining Services Requests
Sodexo services staff and business managers may use this service to request changes to the micros menus.
Micros Touch Screen Changes and Repairs
  1. Services
  2. College, Dept & Regional Support Requests
  3. Dining Services Requests
Sodexo services staff and business managers may use this service to request changes or repairs to the micros touch screen.
Mountaineer Card Charges & Refunds
  1. Services
  2. Mountaineer Card and Mountie Bounty
Submit questions about charges to your Mountaineer Card or request a refund.
Potomac State College Computer Support
  1. Services
  2. College, Dept & Regional Support Requests
  3. Potomac State College Requests
Help with computer, printer and other problems at Potomac State College.
Purchase a TeamDynamix License
  1. Services
  2. Computer, Software & Printing Requests
  3. Software Requests
Use this service to purchase technician licenses for TeamDynamix.