My Recently Visited Services

Request help from WVU Tech computer support staff.

Request assistance with the Customer Relationship Management system for wellness check surveys.

All faculty and staff at WVU are provided an Outlook email account through Microsoft's Office 365 service. Use this service to request help with your @mail.wvu.edu Outlook email.

Request course credits to be evaluated for transfer equivalency. If you have an active WVU Login account, please sign in before submitting your request. Complete the form with information regarding the transfer course in question.

If you have more than 5 courses to submit, please email your 800 number (admitted/current students) or an unofficial transcript (prospective students) to transfercredit@mail.wvu.edu for an initial review of possible equivalencies. Please do not email syllabi to this account.

Use this service to request software for WVU owned computers, discounted software for personally owned computers or software questions.

Adobe Creative Cloud access request for WVU Employees

Submit support requests to the ITS Service Desk.

Faculty and staff members may use this service to submit inquiries about financial aid, student accounts or services offered through the Office of the University Registrar.

WVU uses Blackboard's learning management system under our branding of it as eCampus. Every course offered at WVU is included in eCampus, but it is up to each instructor whether to use the course's eCampus site.

Currently enrolled students may use this service to submit inquiries about financial aid, student accounts or student services offered through the Office of the University Registrar.

Submit a request for general telecommunications assistance. Funding is not required for general questions or assistance, but additional services may require a fee.

A component of the Google account provided to each teaching faculty member and student that offers unlimited cloud storage and sharing of files.

Use this service to request a new Mountaineer Card.

Submit this form to request approval for technology purchase requests for web application or software, hardware or consulting services.

The Teaching and Learning Commons (TLC) provides academic support and resources to empower all who teach.

Public users, such as parents and potential students, may use this service to submit inquiries about financial aid, student accounts or services offered through the Office of the University Registrar.

WVU faculty, staff or students may request help from the ITS Training group to create or present training on ITS supported applications, software or systems.

Beginning March 17, 2020 the Mountaineer Hub lobby closed to walk-in traffic, but we are still able to assist you via online requests and over the phone. We will keep you updated on future changes when the Hub reopens for walk-in assistance.

Submitting a ticket through this Check-In process will put you in a queue, first come, first served basis. DO NOT provide your Social Security Number or credit card information on this form.

Supervisors or sponsors may grant access to the Data Center for employees or facility maintenance personnel.

Use this service to request assistance with a Network printer or a Konica Minolta copier.

Request an @mail.wvu.edu Office 365 account for a student employee or other approved person.

Request access or assistance for IRB Protocols, Internal Grants and Proposals.

Students may use this service to submit Advanced Placement Articulation Requests for review.

Grievances and appeals can be submitted through this service.

Request that an existing account be reassigned.