My Recently Visited Services

Use this service to request assistance with or sponsored accounts.

Office 365 service that provides 5 terabytes cloud storage and file sharing.

Students and employees with an active Login and a sufficient Mountie Bounty balance on their Mountaineer ID cards can print at a variety of locations across campus by uploading a document to a secure web site or by sending the document by email to the address appropriate to the type of printing desired.

WVU uses Blackboard's learning management system under our branding of it as eCampus. Every course offered at WVU is included in eCampus, but it is up to each instructor whether to use the course's eCampus site.

Web-based file sharing and collaboration for university offices and departments.

All faculty and staff at WVU are provided an Outlook email account through Microsoft's Office 365 service. Use this service to request help with your Outlook email.

A network drive is disk space on a server for individual or group use which functions like an additional hard drive on your on-campus computer.

Use this service to request software for WVU owned computers, discounted software for personally owned computers or software questions.

WVU faculty, staff or students may request help from the ITS Training group to create or present training on ITS supported applications, software or systems.

Free software to protect your personal computer from malware.

STAR accounts requests or requests to modify a user’s STAR INB, SSB, ARGOS or Workflow security

Request support for WVU wireless networks.

If the Classroom Technology (CTec) issue is time critical, please call the hotline at 304-293-2832.

The Teaching and Learning Commons (TLC) provides academic support and resources to empower all who teach. We provide consultations on various topics, but we are not an immediate help desk resource. While our goal is to respond to requests within 48-72 business hours, this timeframe may be extended during times of high demand. Any urgent technology requests should be routed to Information Technology Services or Classroom Technology accordingly.

Faculty may solicit student feedback on courses electronically by working through the Student Evaluation of Instruction system.

Information Technology Services has regular training sessions for WVU staff, faculty and students.

Request an Office 365 account for a student employee or other approved person.

Request support or access from Research Computing to the high-performance computing clusters being maintained through a collaborative effort of researchers at WVU.

Request administrative access to other WVU administrative and student data systems such as DBA, CUFS, eSEI, Metalink, OEM, OIM, Parking and ROADS.

Large-format printers capable of generating output with a width of 3 feet or more and a length of more than 10 feet are available in the Evansdale Library Computing Center.

Your postal addresses, phone numbers and emergency contact information can be updated through MyHR.

Request help with your Gmail MIX account (

A component of the Google account provided to each teaching faculty member and student that offers unlimited cloud storage and sharing of files.

Request assistance for STAR SSB or STAR INB.

If you are unable to find the research related service you need, use this service to submit a request.