Popular Services

Adobe Creative Cloud access request for WVU Employees

Currently enrolled students may use this service to submit inquiries about financial aid, student accounts or student services offered through the Office of the University Registrar.

Request course credits to be evaluated for transfer equivalency. If you have an active WVU Login account, please sign in before submitting your request. Complete the form with information regarding the transfer course in question.

If you have more than 5 courses to submit, please email your 800 number (admitted/current students) or an unofficial transcript (prospective students) to transfercredit@mail.wvu.edu for an initial review of possible equivalencies. Please do not email syllabi to this account.

Submitting a ticket through this Check-In process will put you in a queue, first come, first served basis. DO NOT provide your Social Security Number or credit card information on this form.

Use this service to request software for WVU owned computers, discounted software for personally owned computers or software questions.

Use this service to request a new Mountaineer Card.

Submit this form to request approval for technology purchase requests for web application or software, hardware or consulting services.

Submit MAP, TMA or Data Miner/MyReports requests.

Submit support requests to the ITS Service Desk.

Request an @mail.wvu.edu Office 365 account for a student employee or other approved person.

Use this service to request assistance with a Network printer or a Konica Minolta copier.

Public users, such as parents and potential students, may use this service to submit inquiries about financial aid, student accounts or services offered through the Office of the University Registrar.

Request login account access for someone who does not already have a WVU Login.

WVU uses Blackboard's learning management system under our branding of it as eCampus. Every course offered at WVU is included in eCampus, but it is up to each instructor whether to use the course's eCampus site.

Use this service to request for application work on an ITS academic system. This service is not intended for access requests, general use or help assistance.

Advisors may use this service to submit Transient Applications for review.

Submit questions about charges to your Mountaineer Card or request a refund.

Access to MasterApps will end on Wednesday, Nov. 20.

Students may use this service to submit Advanced Placement Articulation Requests for review.

All faculty and staff at WVU are provided an email account through Microsoft's Office 365 service, though the system for HSC is different from the one for other WVU campuses. The service also stores calendars, contacts, tasks and other useful information.

Use this service for TeamDynamix requests. Submit Knowledge Base or Service Catalog changes, add and remove technicians, report errors or submit a general question about using TeamDynamix.

The vendor will be cloning our Sandbox environment on Monday, January 6, 2020. All information in the Sandbox will be overwritten with a copy of Production data during this refresh. The Sandbox may not be available during the process. Production will not be affected.

We will stop development work for new requests in the Sandbox end of day Friday, December 20, 2019 to ensure we have everything moved to Production (unpublished).

Request assistance with WVU's Parent/Guest Portal.

A network drive is disk space on a server for individual or group use which functions like an additional hard drive on your on-campus computer. Accessible off campus via MasterApps.

Faculty may solicit student feedback on courses electronically by working through the Student Evaluation of Instruction system.

Request a preferred first and/or last name, ask whether a preferred name is possible in a particular system or report an issue.