Popular Services

Submit this form to request approval for technology purchase requests for web application or software, hardware or consulting services.

Submit support requests to the ITS Service Desk.

Adobe Creative Cloud access request for WVU Employees

Students may use this service to submit Advanced Placement Articulation Requests for review.

Use this service to request software for WVU owned computers, discounted software for personally owned computers or software questions.

Request course credits to be evaluated for transfer equivalency. If you have an active WVU Login account, please sign in before submitting your request. Complete the form with information regarding the transfer course in question.

If you have more than 5 courses to submit, please email your 800 number (admitted/current students) or an unofficial transcript (prospective students) to transfercredit@mail.wvu.edu for an initial review of possible equivalencies. Please do not email syllabi to this account.

Currently enrolled students may use this service to submit inquiries about financial aid, student accounts or student services offered through the Office of the University Registrar.

Use this service to request assistance with a Network printer or a Konica Minolta copier.

Students and employees can request a preferred first and/or last name, ask whether a preferred name is possible in a particular system, or report an issue.

Use this service to request a new Mountaineer Card.

Submit MAP account requests (should be submitted by Supervisor), MAP printers or My Reports requests.

WVU uses Blackboard's learning management system under our branding of it as eCampus. Every course offered at WVU is included in eCampus, but it is up to each instructor whether to use the course's eCampus site.

Request an @mail.wvu.edu Office 365 account for a student employee or other approved person.

Use this service to request assistance with login.wvu.edu/sponsored or sponsored accounts.

Any WVU instructor can use this service to submit a request for a test scan. Only scans recorded on NCS Pearson 30423 scantron forms will be accepted.

Submit an Azure Virtual Desktop (AVD) request for virtual desktops, apps, or labs.

Submit a request for general telecommunications assistance. Funding is not required for general questions or assistance, but additional services may require a fee.

Use this service to report problems activating or resetting your WVU login account. This request must be submitted by the account holder. The ITS Service Desk can only work with the user named on the account.

Advisors may use this service to submit Transient Applications for review.

All faculty and staff at WVU are provided an Outlook email account through Microsoft's Office 365 service. Use this service to request help with your @mail.wvu.edu Outlook email.

Use this service to request for application work on an ITS academic system. This service is not intended for access requests, general use or help assistance.

A network drive is disk space on a server for individual or group use which functions like an additional hard drive on your on-campus computer.

Request support for WVU wireless networks.

CS Gold general questions and issues. Reports and Queries should be requested using the Report Requests link on this service page.

Academic IT groups at WVU may request elevated permissions and access to the Jamf Pro administration console, allowing them to manage the devices that fall under their support.