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Request help or ask a question regarding your Mountaineer Card.

All faculty and staff at WVU are provided an Outlook email account through Microsoft's Office 365 service. Use this service to request help with your @mail.wvu.edu Outlook email.

The Teaching and Learning Commons (TLC) provides academic support and resources to empower all who teach. We provide consultations on various topics, but we are not an immediate help desk resource. While our goal is to respond to requests within 48-72 business hours, this timeframe may be extended during times of high demand. Any urgent technology requests should be routed to Information Technology Services or Classroom Technology accordingly.

Request help with your Gmail MIX account (@mix.wvu.edu).

Students and their advisors can see up-to-date information on progress toward a degree by logging into the DegreeWorks system.

Request laundry funds be applied to the specified employee.

Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.

Use this service to add a user to Onity.

Adobe Creative Cloud access request for WVU Employees

Students may use this service to submit Advanced Placement Articulation Requests for review.

This service is for newly admitted freshmen and transfer students to report issues registering for trips.

Submit a request for general telecommunications assistance. Funding is not required for general questions or assistance, but additional services may require a fee.

Free software to protect your personal computer from malware.

Ask for help from the Athletics Department's information technology support staff.

Request a new PIN or to reset a PIN for an audio conferencing call.