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Academic Advising (DegreeWorks) Help
  1. Services
  2. Academic Systems and Tools
  3. Academic Systems Requests
Students and their advisors can see up-to-date information on progress toward a degree by logging into the DegreeWorks system.
Access and Training for ITS Supported Reporting Systems
  1. Services
  2. Administrative and Business Tools
  3. Reporting Requests
Services to request access or training for MAP reports, Data Miner, Argos, WVU+kc (Kuali) reports and IDEAS.
Add Department Laundry Funds
  1. Services
  2. Mountaineer Card and Mountie Bounty
Request laundry funds be applied to the specified employee.
Add Me to a Current Issue or Outage Ticket
  1. Services
  2. Request Help With This Site
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.
Add User to Onity
  1. Services
  2. Access Requests
  3. Individual System Access
Use this service to add a user to Onity.
Adobe Creative Cloud Request for WVU Employees
  1. Services
  2. Computer, Software and Printing
  3. Software Requests
Adobe Creative Cloud access request for WVU Employees
Advanced Placement Articulation Request
  1. Services
  2. Advising and Admissions
Students may use this service to submit Advanced Placement Articulation Requests for review.
Adventure WV
  1. Services
  2. Academic Systems and Tools
  3. Academic Systems Requests
This service is for newly admitted freshmen and transfer students to report issues registering for trips.
All Other Telecommunications Requests
  1. Services
  2. Telephone and Voicemail
Submit a request for general telecommunications assistance. Funding is not required for general questions or assistance, but additional services may require a fee.
Anti-virus Software
  1. Services
  2. Security and Privacy
Free software to protect your personal computer from malware.
Athletics Department Computer Support
  1. Services
  2. College, Department and Regional Support
  3. Athletics Department Requests
Ask for help from the Athletics Department's information technology support staff.
Business and Economics College Computer Support
  1. Services
  2. College, Department and Regional Support
  3. Business & Economics College Requests
Request assistance with servers and networks used by the Business and Economics Department.
Business Information Service Request
  1. Services
  2. Administrative and Business Tools
  3. Business Information Requests
Submit MAP, TMA or Data Miner/MyReports requests.
Classroom Attendance Monitoring Request
  1. Services
  2. Academic Systems and Tools
  3. Campus Instructional Technology Requests
Use this service to request assistance with the Classroom Attendance Monitoring.
Classroom Technology (CTec)
  1. Services
  2. Academic Systems and Tools
  3. Campus Instructional Technology Requests
If the Classroom Technology (CTec) issue is time critical, please call the hotline at 304-293-2832.