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Request help or ask a question regarding your Mountaineer Card.

All faculty and staff at WVU are provided an Outlook email account through Microsoft's Office 365 service. Use this service to request help with your @mail.wvu.edu Outlook email.

Request help with your Gmail MIX account (@mix.wvu.edu).

Students and their advisors can see up-to-date information on progress toward a degree by logging into the DegreeWorks system.

Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.

Adobe Creative Cloud access request for WVU Employees

Submit a request for general telecommunications assistance. Funding is not required for general questions or assistance, but additional services may require a fee.

Use this service to request a new or close an existing Amazon Web Services account.

Ask for help from the Athletics Department's information technology support staff.

Request a new PIN or to reset a PIN for an audio conferencing call.

Submit MAP account requests (should be submitted by Supervisor), MAP printers or My Reports requests.

BEIT requests for assistance with servers and networks used by the Chambers College of Business & Economic IT Department.

Use this service to request assistance with the Classroom Attendance Monitoring.

If the Classroom Technology (CTec) issue is time critical, please call the hotline at 304-293-2832.

Request a conference account to host calls with eight or more people or to provide unique, secured call-in numbers.