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- Services
- Mountaineer Card and Mountie Bounty
Request help or ask a question regarding your Mountaineer Card.
- Services
- Email and Collaboration Tools
- Email and Calendar Requests
All faculty and staff at WVU are provided an Outlook email account through Microsoft's Office 365 service. Use this service to request help with your @mail.wvu.edu Outlook email.
- Services
- Email and Collaboration Tools
- Email and Calendar Requests
Request help with your Gmail MIX account (@mix.wvu.edu).
- Services
- Academic Systems and Tools
- Academic Systems Requests
Students and their advisors can see up-to-date information on progress toward a degree by logging into the DegreeWorks system.
- Services
- Request Help With This Site
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.
- Services
- Computer, Software and Printing
- Software Requests
Adobe Creative Cloud access request for WVU Employees
- Services
- Telephone and Voicemail
Submit a request for general telecommunications assistance. Funding is not required for general questions or assistance, but additional services may require a fee.
- Services
- Access Requests
- Individual System Access
Use this service to request a new or close an existing Amazon Web Services account.
- Services
- College, Department and Regional Support
- Athletics Department Requests
Ask for help from the Athletics Department's information technology support staff.
- Services
- Email and Collaboration Tools
- Web Conferencing Requests
Request a new PIN or to reset a PIN for an audio conferencing call.
- Services
- Administrative and Business Tools
- Business Information Requests
Submit MAP account requests (should be submitted by Supervisor), MAP printers or My Reports requests.
- Services
- College, Department and Regional Support
- Business & Economics College Requests
BEIT requests for assistance with servers and networks used by the Chambers College of Business & Economic IT Department.
- Services
- Academic Systems and Tools
- Campus Instructional Technology Requests
Use this service to request assistance with the Classroom Attendance Monitoring.
- Services
- Academic Systems and Tools
- Campus Instructional Technology Requests
If the Classroom Technology (CTec) issue is time critical, please call the hotline at 304-293-2832.
- Services
- Telephone and Voicemail
Request a conference account to host calls with eight or more people or to provide unique, secured call-in numbers.