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Academic Advising (DegreeWorks) Help
  1. Services
  2. Academic Systems and Tools
  3. Academic Systems Requests
Students and their advisors can see up-to-date information on progress toward a degree by logging into the DegreeWorks system.
Add Me to a Current Issue or Outage Ticket
  1. Services
  2. Request Help With This Site
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.
Adobe Creative Cloud Request for WVU Employees
  1. Services
  2. Computer, Software and Printing
  3. Software Requests
Adobe Creative Cloud access request for WVU Employees
All Other Telecommunications Requests
  1. Services
  2. Telephone and Voicemail
Submit a request for general telecommunications assistance. Funding is not required for general questions or assistance, but additional services may require a fee.
Amazon Web Services Account Request
  1. Services
  2. Access Requests
  3. Individual System Access
Use this service to request a new or close an existing Amazon Web Services account.
Athletics Department Computer Support
  1. Services
  2. College, Department and Regional Support
  3. Athletics Department Requests
Ask for help from the Athletics Department's information technology support staff.
Audio Conferencing PIN or Conference ID Request
  1. Services
  2. Email and Collaboration Tools
  3. Web Conferencing Requests
Request a new PIN or to reset a PIN for an audio conferencing call.
Business and Economics College Computer Support
  1. Services
  2. College, Department and Regional Support
  3. Business & Economics College Requests
Request assistance with servers and networks used by the Business and Economics Department.
Business Information Service Request
  1. Services
  2. Administrative and Business Tools
  3. Business Information Requests
Submit MAP account requests (should be submitted by Supervisor), MAP printers or My Reports requests.
Classroom Attendance Monitoring Request
  1. Services
  2. Academic Systems and Tools
  3. Campus Instructional Technology Requests
Use this service to request assistance with the Classroom Attendance Monitoring.
Classroom Technology (CTec)
  1. Services
  2. Academic Systems and Tools
  3. Campus Instructional Technology Requests
If the Classroom Technology (CTec) issue is time critical, please call the hotline at 304-293-2832.
Conference Calls and Accounts
  1. Services
  2. Telephone and Voicemail
Request a conference account to host calls with eight or more people or to provide unique, secured call-in numbers.
Connect Voicemail to Email Address
  1. Services
  2. Telephone and Voicemail
Request to connect your voicemail to your email address.
CPASS Computer Support
  1. Services
  2. College, Department and Regional Support
  3. CPASS Requests
Computer support for the College of Physical Activity and Sport Sciences.
Davis College Computer Support
  1. Services
  2. College, Department and Regional Support
  3. Davis College Requests
Request help from Davis College IT staff with your office computer or other device.