Search131 Results

Academic Advising Support
  1. Services
  2. Academic Resource Requests
  3. Academic Systems Requests
Students and their advisors can see up-to-date information on progress toward a degree by logging into the DegreeWorks system.
Access and Training for ITS Supported Reporting Systems
  1. Services
  2. Administrative & Business Requests
  3. Reporting Requests
Services to request access or training for MAP reports, Data Miner, Argos, WVU+kc (Kuali) reports and IDEAS.
Anti-virus Software
  1. Services
  2. Security & Privacy Requests
Free software to protect your personal computer from malware.
Assistance with an Office 365 Shared Mailbox
  1. Services
  2. Communication & Collaboration Requests
  3. Email & Calendar Requests
Request assistance with an existing Office 365 shared mailbox.
Athletics Department Computer Support
  1. Services
  2. College, Dept & Regional Support Requests
  3. Athletics Department Requests
Ask for help from the Athletics Department's information technology support staff.
Business and Economics College Computer Support
  1. Services
  2. College, Dept & Regional Support Requests
  3. Business & Economics College Requests
Request assistance with servers and networks used by the Business and Economics Department.
Business Information Service Request
  1. Services
  2. Administrative & Business Requests
  3. Business Information Requests
Submit MAP, TMA or Data Miner requests.
Computer Labs
  1. Services
  2. Academic Resource Requests
  3. Campus Instructional Technology Requests
Lab requests must FIRST be submitted through 25Live before submitting a ticket through this service.
CPASS Computer Support
  1. Services
  2. College, Dept & Regional Support Requests
  3. CPASS Requests
Computer support for the College of Physical Activity and Sport Sciences.
Davis College Computer Support
  1. Services
  2. College, Dept & Regional Support Requests
  3. Davis College Requests
Request help from Davis College IT staff with your office computer or other device.
Department Authorized ID Replacement Request
  1. Services
  2. Community Services Requests
  3. Mountaineer Card Requests
WVU Supervisors or Managers can use this service to request a employee mountaineer ID card replacement. Cards must be issued within 5 business days or the request will be cancelled.
Departmental Copy and Print Card
  1. Services
  2. Community Services Requests
  3. Mountaineer Card Requests
Use this service to complete your Departmental Copy and Print Card request.
Duo Two-Factor Authentication Help (Unable to Log Into Site to Submit a Ticket)
  1. Services
  2. Accounts & Access Requests
  3. Two-factor Authentication Access & Help Requests
Use this service if you are unable to authenticate using Duo, WVU's two-factor authentication application (for example, after getting a new cell phone).
Duo Two-Factor Authentication Support
  1. Services
  2. Accounts & Access Requests
  3. Two-factor Authentication Access & Help Requests
Request assistance for Duo, WVU's two-factor authentication application.
Eberly College of Arts and Sciences Deskside Support
  1. Services
  2. College, Dept & Regional Support Requests
  3. Eberly College of Arts & Sciences Requests
Deskside support request for Faculty and Staff who work for Eberly College of Arts and Sciences.