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Academic Advising (DegreeWorks) Help
  1. Services
  2. Academic Systems and Tools
  3. Academic Systems Requests
Students and their advisors can see up-to-date information on progress toward a degree by logging into the DegreeWorks system.
Access and Training for ITS Supported Reporting Systems
  1. Services
  2. Administrative and Business Tools
  3. Reporting Requests
Services to request access or training for MAP reports, Data Miner, Argos, WVU+kc (Kuali) reports and IDEAS.
Add Department Laundry Funds
  1. Services
  2. Mountaineer Card and Mountie Bounty
Request laundry funds be applied to the specified employee.
Add Me to a Current Issue or Outage Ticket
  1. Services
  2. Request Help With This Site
Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.
Add User to Onity
  1. Services
  2. Access Requests
  3. Individual System Access
Use this service to add a user to Onity.
Adobe Creative Cloud Request for WVU Employees
  1. Services
  2. Computer, Software and Printing
  3. Software Requests
Adobe Creative Cloud access request for WVU Employees
All Other Telecommunications Requests
  1. Services
  2. Telephone and Voicemail
Submit a request for general telecommunications assistance. Funding is not required for general questions or assistance, but additional services may require a fee.
Amazon Web Services Account Request
  1. Services
  2. Access Requests
  3. Individual System Access
Use this service to request a new or close an existing Amazon Web Services account.
Athletics Department Computer Support
  1. Services
  2. College, Department and Regional Support
  3. Athletics Department Requests
Ask for help from the Athletics Department's information technology support staff.
Business and Economics College Computer Support
  1. Services
  2. College, Department and Regional Support
  3. Business & Economics College Requests
Request assistance with servers and networks used by the Business and Economics Department.
Business Information Service Request
  1. Services
  2. Administrative and Business Tools
  3. Business Information Requests
Submit MAP, TMA or Data Miner/MyReports requests.
Conference Calls and Accounts
  1. Services
  2. Telephone and Voicemail
Request a conference account to host calls with eight or more people or to provide unique, secured call-in numbers.
Connect Voicemail to Email Address
  1. Services
  2. Telephone and Voicemail
Request to connect your voicemail to your email address.
CPASS Computer Support
  1. Services
  2. College, Department and Regional Support
  3. CPASS Requests
Computer support for the College of Physical Activity and Sport Sciences.
CS Gold
  1. Services
  2. Mountaineer Card and Mountie Bounty
CS Gold general questions and issues. Reports and Queries should be requested using the Report Requests link on this service page.