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Purchase fonts for you or your department.

Quality assurance is all the planned and systematic activities implemented within the quality system that can be demonstrated to provide confidence that a product or service will fulfill requirements for quality. Part of Quality Assurance is quality control that is operational techniques and activities used to fulfill requirements for quality. Often, however, “quality assurance” and “quality control” are used interchangeably, referring to the actions performed to ensure the quality of a product, service or process.

Request assistance with a specific Office 365 application, tile, or service.

Public users, such as parents and potential students, may use this service to submit inquiries about financial aid, student accounts, or services offered through the Office of the University Registrar.

Faculty and staff members may use this service to submit inquiries about financial aid, student accounts, or services offered through the Office of the University Registrar.

Submit support requests to the ITS Service Desk.

If you receive a suspicious email message and would like it to be analyzed, please forward it as an attachment to defendyourdata@mail.wvu.edu.

Request login account access for someone who does not already have a WVU Login.

Use this service to request for application work on an ITS academic system. This service is not intended for access requests, general use or help assistance.

Submitting a ticket through this Check-In process will put you in a queue, first come, first serve basis. DO NOT provide your Social Security Number or credit card information on this form.

Request an @mail.wvu.edu Office 365 account for a student employee or other approved person.

Request support for WVU Hire. WVU Hire is a university-wide job application system designed to streamline the employment process and applicant experience. All benefits-eligible employees have access to the system, allowing them to create requisitions for open positions in their department. Additionally, candidates both within and outside of the University are able to create user profiles to apply to faculty and staff positions.

Request access to the Proposal Development module in WVU+kc.

If the iDesign classroom issue is time critical, please call the hotline at 304-293-2832.

Request a preferred first and/or last name to change how your name appears in WVU systems and your WVU email account(s). Please note that changing your preferred name does not automatically update your email account. Submit this request to ensure that your email address is modified to reflect your preferred name.

Request Parent/Guest Portal assistance as a parent or guest of a WVU student.

Request ability to create an IRB Protocol.

Information Technology Network related requests.

Grievances and appeals can be submitted through this service.

The online parking system allows users to manage permits and parking tickets.

Order WVU stationery or business cards.

Use this service to report problems activating or resetting your WVU login account. This request must be submitted by the account holder. The ITS Service Desk can only work with the user named on the account.

Complete the form to submit a preliminary project request to the ITS Project Management Office.

Request a license to access the Undergraduate Admissions student Customer Relationship Management (CRM) system. Approval and department funding information are required to fulfill your request.

Currently enrolled students may use this service to submit inquiries about financial aid, student accounts, or student services offered through the Office of the University Registrar.