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Submitting a ticket through this Check-In process will put you in a queue, first come, first served basis. DO NOT provide your Social Security Number or credit card information on this form.

Request login account access for someone who does not already have a WVU Login.

Use this service to request for application work on an ITS academic system. This service is not intended for access requests, general use or help assistance.

Public users, such as parents and potential students, may use this service to submit inquiries about financial aid, student accounts or services offered through the Office of the University Registrar.

Faculty and staff members may use this service to submit inquiries about financial aid, student accounts or services offered through the Office of the University Registrar.

Order WVU stationery or business cards.

Use this service to request a new Mountaineer Card.

Currently enrolled students may use this service to submit inquiries about financial aid, student accounts or student services offered through the Office of the University Registrar.

Help with computer, printer, and other problems at Potomac State College.

Grievances and appeals can be submitted through this service.

Request help from Davis College IT staff with your office computer or other device.

Computer Repair and Assistance (CRA) provides a variety of services for university-owned computers.

Faculty members participating in the Classroom Attendance Monitoring Pilot may use this service to request assistance.

Request a conference account to host calls with eight or more people or to provide unique, secured call-in numbers.

Request support for WVU Hire. WVU Hire is a university-wide job application system designed to streamline the employment process and applicant experience. All benefits-eligible employees have access to the system, allowing them to create requisitions for open positions in their department. Additionally, candidates both within and outside of the University are able to create user profiles to apply to faculty and staff positions.

Report an error with an existing report.

Clock in or out online using Web Clock. Report a problem with that process.

Request course credits to be evaluated for transfer equivalency

An Office 365 distribution group can be used to disseminate messages to a group of addresses in the same Office 365 system.

Use this request to have an application utilize the WVU Login credentials for authentication. You will need to provide the application name and additional details. You will be contacted for more details after submitting your request

Request an @mail.wvu.edu Office 365 account for a student employee or other approved person.

Students and employees with an active Login and a sufficient Mountie Bounty balance on their Mountaineer ID cards can print at a variety of locations across campus by uploading a document to a secure web site or by sending the document by email to the address appropriate to the type of printing desired.

Request access to a networked printer from your computer or report a problem with such a printer.

Use this service if you are unable to authenticate using Duo, WVU's two-factor authentication application (for example, after getting a new cell phone).

Deskside support request for Faculty and Staff who work for Eberly College of Arts and Sciences.