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Submitting a ticket through this Check-In process will put you in a queue, first come, first served basis. DO NOT provide your Social Security Number or credit card information on this form.

Purchase fonts for you or your department.

Quality assurance is all the planned and systematic activities implemented within the quality system that can be demonstrated to provide confidence that a product or service will fulfill requirements for quality. Part of Quality Assurance is quality control that is operational techniques and activities used to fulfill requirements for quality. Often, however, “quality assurance” and “quality control” are used interchangeably, referring to the actions performed to ensure the quality of a product, service or process.

Currently enrolled students may use this service to submit inquiries about financial aid, student accounts or student services offered through the Office of the University Registrar.

Request assistance with a specific Office 365 application, tile or service.

Students who are not meeting Satisfactory Academic Progress (SAP) Standards for financial aid eligibility may submit an appeal using this service.

Request assistance with printing at WVU Tech.

Advisors may use this service to submit Transient Applications for review.

Request assistance for Duo, WVU's two-factor authentication application.

Use this request to have an application utilize the WVU Login credentials for authentication. You will need to provide the application name and additional details. You will be contacted for more details after submitting your request

Use this service to request a new Mountaineer Card.

Request course credits to be evaluated for transfer equivalency. If you have an active WVU Login account, please sign in before submitting your request. Complete the form with information regarding the transfer course in question.

Students and their advisors can see up-to-date information on progress toward a degree by logging into the DegreeWorks system.

Large-format printers capable of generating output with a width of 3 feet or more and a length of more than 10 feet are available in the Evansdale Library Computing Center.

Help with computer, printer and other problems at Potomac State College.

Use this service to complete your Departmental Copy and Print Card request.

Interested in accepting Mountie Bounty at your place of business? Submit a request and a member of Mountaineer Card Services will be in contact with you.

Submit a question regarding your ID or MyMountaineerCard.

WVU Morgantown Campus faculty and staff may request a quote or recommendation from ITS.

Request an Office 365 account for a student employee or other approved person.

Use this service for TeamDynamix requests. Submit Knowledge Base or Service Catalog changes, add and remove technicians, report errors or submit a general question about using TeamDynamix.

Grievances and appeals can be submitted through this service.

Make changes to speed dials or Busy Lamp Fields on your office phone or make changes to the layout of an expansion module (Side Car).

Request a change in the set of applications available to you on the MasterApps Citrix server.

STAR accounts requests or requests to modify a user’s STAR INB, SSB, ARGOS or Workflow security