Public users, such as parents and potential students, may use this service to submit inquiries about financial aid, student accounts or services offered through the Office of the University Registrar.
A short description to explain the nature of a ticket.
What semester is your inquiry for?
What semester is your inquiry for?
Select the area of your inquiry
Select the area of your inquiry
Financial Aid - I am inquiring about:
Financial Aid - I am inquiring about:
Please select the type of scholarship you are inquiring about.
Please select the type of scholarship you are inquiring about.
If you selected Registrar, please choose the topic for your request.
If you selected Registrar, please choose the topic for your request.
I am a:
I am a:
Enter the name of the inquiring agency.
Please enter the student's WVUID number if you are contacting on behalf of a student.
The University is not permitted to share account information with anyone other than the student. If the student has designated you to assist them in the management of their account, please provide the unique passphrase.
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Are you attaching a document for this request?
Are you attaching a document for this request?
In the interest of protecting the identity of our students, parents, and guests, we strongly encourage users to NEVER submit usernames, passwords, social security numbers, account passphrases, or other high risk personally identifiable information through University services or via e-mail. In addition, please never provide bank account numbers or credit card numbers through any University system other than direct payment interfaces.
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Other Fields

Your name
Verification Code