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New Office 365 Shared Mailbox


A shared mailbox can be a helpful means of sharing responsibility for and access to an office's email communication. One must have one's own account on the same Office 365 system as the shared mailbox in order to be able to use it.

If you would like to sign up for a new shared mailbox on the HSC Office 365 system, please contact the HSC Help Desk at or 304-293-3631Image of phone that links to Skype, allowing Skype users to call the HSC help desk..

If you would like to sign up for a new shared mailbox on the Office 365 system for main and branch campuses, please click the Request New Account button.


Any employee may request a new Office 365 shared mailbox. If the mailbox's name will be associated with an office at WVU, then the request must come from someone in a position of responsibility in that office.


There is no charge to request or use this service.

For additional information, check these categories in the Knowledge Base:

Outlook Access Articles

Outlook Basics Articles

Outlook Technical Support Articles

Need other assistance? See the following related services:

Email & Calendar Requests

Communication & Collaboration Requests