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MasterApps (Citrix) Access Request

Introduction:

Applications ran from our application server at http://masterapps.wvu.edu can provide access to on-campus resources from off campus or can let you use desktop software like Microsoft Office on devices which do not have the software installed. Click the Request Access button to get started.

To change the set of options provided on your MasterApps desktop, submit a ticket to the ITS Service Desk.

HSC maintains their own Citrix server. For Citrix requests at HSC, contact the HSC Help Desk at hsc_helpdesk@hsc.wvu.edu or 304-293-3631Image of phone that links to Skype for Business, allowing people with Skype for Business to call the HSC help desk..

Eligibility:

Anyone with active Login credentials may use MasterApps and thus request changes in the applications available there.

Some applications require dean or director level approval. You will be notified if additional approval is required.

Cost:

There is no charge to request or use this service.

For additional information, check these categories in the Knowledge Base:

Accounts & Access Articles

Wi-Fi & Networking Articles

Need other assistance? See the following related services:

Accounts & Access Requests

Wi-Fi & Networking Requests