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Student Information System (STAR) Support


WVU uses STAR to manage all forms of student information, including standardized test scores, course enrollment, fees and degrees awarded. Faculty will find up-to-date class rosters there along with tools to support student advising, submit grades and perform other tasks. Browse our Banner (STAR Web for Students) Articles for information about accessing and using STAR.

If you have questions about your account information in STAR, submit a ticket to the Mountaineer Hub. The Mountaineer Hub assists current and prospective students, faculty and staff members with student accounts, registration, financial aid, employment and other related services.

For help using STAR, click the ​Request STAR Help button.


Students and teaching faculty may request this service.


There is no charge to request or use this service.