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Pilot - Classroom Attendance Monitoring


WVU piloted the Classroom Attendance Monitoring product during spring 2017 and fall 2017, with 126 faculty, 284 classes and more than 10,000 students. The pilot has been extended for the Spring 2018 term to collect additional data to determine if this is the best product to implement campus-wide.

Attendance monitoring is a part of MyMountaineerCard and students may check into a class using Mobile ID. See the handouts attached under Files for more information about the pilot and Mobile ID. Instructors can refer to the How to Log Attendance in the Classroom Attendance Monitoring Pilot article to learn more about their options for logging attendance.

For assistance with Classroom Attendance Monitoring, click Request Service to submit a ticket.

Mobile ID application requirements:

  • Be sure Wi-Fi, cellular data and location services are enabled for the application to function properly.
  • Make sure the time on your device is accurate. You may experience issues if your device's time is off by more than five minutes. To resolve issues, adjust the date/time settings on your device.
  • iPhone, iPad and iPod touch devices require iOS 8.0 or later.
  • Android devices require OS 4.3 or higher.
  • View our Mobile ID FAQ for more information about the application or visit an ITS Walk-Up Support location for assistance.

Using DUO Authentication in this pilot:

When logging into a WVU application that requires additional verification, you will see the DUO Authentication screen, where you’ll need to verify it’s really you. For the classroom attendance monitoring pilot, we suggest you use the Send Me a Push option for authentication, as the passcode option times out when switching between applications. See the Authenticating with DUO at WVU page for more information.


Faculty members who are part of the attendance monitoring pilot may request this service.


There is no charge to request or use this service.

For additional information, check these categories in the Knowledge Base:

Academic Resource Articles

Mountaineer Card and Dining Articles

Need other assistance? See the following related services:

Campus Instructional Technology Requests

Academic Resource Requests