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Parent/Guest Portal Support for Parent or Guest Use


The WVU Parent/Guest Portal is a secure online system that allows students to share information with their parents/guests ranging from financial aid to grades and class schedules to housing and dining plans.

If you have questions about the Parent/Guest Portal, view the WVU Parent/Guest Portal information in the Knowledge Base. We recommend checking out the Parent/Guest Portal FAQ for Parents.

If you need additional assistance with the Parent/Guest Portal, click the Parent Portal Support button. This is a public form, but if you have an active Login account, please sign into this site before completing and submitting the form.

Note: You only have access to the information the student has granted you. Due to the protection of students’ rights under the federal Family Educational Rights and Privacy Act of 1974 (often referred to as FERPA), a student may expand or restrict the information that a parent or guest is able to access and can revoke access at any time. For FERPA updates and more information, go to


Anyone who has been granted access to a student's information may request this service.

Please note that Information Technology Services cannot provide information about a student unless that student has granted you access to that information.


There is no charge to request or use this service.

For additional information, check these categories in the Knowledge Base:

Parents & Guests Articles

Community Services Articles

Need other assistance? See the following related services:

Community Services Requests

Academic Resource Requests