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Assistance with an Office 365 Shared Mailbox

Introduction:

Any changes or questions related to an existing Office 365 shared mailbox on the @mail.wvu.edu email system can be requested here. Please click the  Request Assistance button and provide details for your request.

If you would like to request assistance for a shared mailbox on the HSC Office 365 system, please contact the HSC Help Desk at helpdesk@hsc.wvu.edu or 304-293-3631Image of phone that links to Skype, allowing Skype users to call the HSC help desk..

Eligibility:

Any employee may receive assistance for an Office 365 shared mailbox.

Cost:

There is no charge to request or use this service.

For additional information, check these categories in the Knowledge Base:

Outlook Access Articles

Outlook Basics Articles

Outlook Technical Support Articles

Need other assistance? See the following related services:

Email & Calendar Requests

Communication & Collaboration Requests