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Telephone Problems or Repairs

Introduction:

If your work phone needs repaired or you need phone assistance that is not specified in a service request, click the Request Help button to submit a ticket to Telecommunications.

Eligibility:

Any WVU employee of a department supported by ITS may request to use this service.

Cost:

There is no cost to request general assistance or repairs unless the department is at fault. Some additional services may require a fee. Funding information is required when submitting your request. 

For additional information, check these categories in the Knowledge Base:

Telephone Articles

Voicemail Articles

Need other assistance? See the following related services:

Telecommunication Requests