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WVU Portal Support


If you have questions about using the WVU Portal ( or experience an issue, try browsing the WVU Portal articles in the Knowledge Base for answers and solutions. If you need further assistance, click the Portal Support button to provide a description of your problem and submit a ticket to ITS.

Note: When accessing the WVU Portal, do not add "www." in front of the URL.


Anyone with an activated Login may request this service.


There is no charge to request or use this service.

For additional information, check these categories in the Knowledge Base:

WVU Portal Articles

MIX Gmail Articles

Banner (STAR Web for students) Articles

DegreeWorks Articles

Need other assistance? See the following related services:

Academic Systems Requests

Accounts & Access Requests