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Request assistance for WVU ITS infrastructure including but not limited to network jack activation, patch or problems, port requests, ACL's, VPN's.

Services (8)

ITS Systems Port Request

Request that particular TCP or UDP ports be opened to specified systems hosted by ITS Systems.

Network Related Services

Information Technology Network related requests.

Remote Access to On-Campus Resources (MasterApps)

Systems to which direct access is possible only while on campus can be reached remotely using the MasterApps server.

Request ACL Change

Request a change in an access control list in order to expand or restrict access to a part of the university network.

Request Assistance for vCloud Air (VCA)

Use this service if you have questions about vCloud Air (VCA).

Request SSL Certificate

ITS can provide a SSL certificate for and websites.

Request VPN Access

Use this service to request VPN access. Consultants wishing to request access must be a registered vendor as part of a FUNTECH contract or purchase order and have a WVUID.

Secure Shell (SSH) Gateway Access Service Request

Use this service to request a Secure Shell (SSH) Gateway for accessing shared computing resources from off-campus.