Support for Mountaineer Card services, including Mountie Bounty, departmental copy/print cards, and Mobile Readers for event reporting.

Services (10)

Department Authorized ID Replacement Request

WVU Supervisors or Managers can use this service to request a employee mountaineer ID card replacement. Cards must be issued within 5 business days or the request will be cancelled.

Departmental Copy and Print Card

Use this service to complete your Departmental Copy and Print Card request.

Merchant Request to Accept Mountie Bounty

Interested in accepting Mountie Bounty at your place of business? Submit a request and a member of Mountaineer Card Services will be in contact with you.

Mobile Reader

Borrow a mobile reader to track or manage attendance to a WVU event. You can also use this service to Purchase a Departmental Reader.

Mobile Reader Event Reporting

Request attendance reports if you have used Mobile Readers for past WVU events.

Mountaineer Card Charges & Refunds

Submit questions about charges to your Mountaineer Card or request a refund.

Request for Mountaineer Card to be Mailed

Online and off-campus students, faculty or staff may request to have their Mountaineer Card mailed to them.

Special Card Request

Use this service ticket if you want specialized cards for a conference/event. This should be completed by the conference organizer/sponsor at least 30 days prior to the event.

Request a Mountaineer Card Replacement

Use this service to request a new Mountaineer Card.

Request Assistance for Mountaineer Cards

Submit a question regarding your ID or MyMountaineerCard.