Request Help With This Site

Ask questions, report errors and request additions and modifications for this support site (TeamDynamix).

Services (8)

Add Me to a Current Issue or Outage Ticket

Request to receive notifications and updates for current issues and outages. Do not use this request to log a new issue. To report a new issue or request a service, please search the Service Catalog for the appropriate service.

Let Us Know How We're Doing

Provide feedback on the self-service website (it.wvu.edu/help).

Purchase a TeamDynamix License

Use this service to purchase technician licenses for TeamDynamix.

Still Need Help?

If you can't find the service you need, use this page to submit a request to the ITS Service Desk.

Submit Project Request

Complete the form to submit a preliminary project request to the ITS Project Management Office.

TeamDynamix Application Request

Use this service for TeamDynamix requests. Submit Knowledge Base or Service Catalog changes, add and remove technicians, report errors or submit a general question about using TeamDynamix.

TeamDynamix Attribute Examples

This service will show you the different attributes we have available to build forms and show you an example of how the parent/child relationships can work.

TeamDynamix Training Request

Request TeamDynamix training for assistance with effort reporting, ticket processes and more. When submitting this request select the TeamDynamix option.