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Administrative & Business Requests

Systems and resources that support business and administrative functions.

Categories (8)

Application & Database Administration Requests

Request a localization, patch, or general database or application administration support.

CRM System Requests

Request assistance for the Customer Relationship Management (CRM) system.

Facilities Requests

Request assistance from Facilities Management.

MAP Requests

Request assistance with MAP (Mountaineer Administrative Processes). MAP is used for administrative functions such as: Recording budgets, expenditures and receipts, creating new employee positions, adding new employees, submitting payroll and maintaining asset records.

MyTime, MyExpenses & MyHR Requests

Manage leave, report hours, update contact information.

Project Management Requests

Request a new project with the ITS Office of Project Management and Planning.

Purchasing Requests

Mountaineer Marketplace, IT purchasing approval, eCommerce.

Reporting Requests

Request a new, modified report or report an error/bug with an existing report in Data Miner, MAP, Argos, WVU+kc and IDEAS.