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Submitting a ticket through this Check-In process will put you in a queue, first come, first serve basis. DO NOT provide your Social Security Number or credit card information on this form.

Currently enrolled students may use this service to submit inquiries about financial aid, student accounts or student services offered through the Office of the University Registrar.

If you can't find the service you need, use this page to submit a request to the ITS Service Desk.

Request login account access for someone who does not already have a WVU Login.

Submit support requests to the ITS Service Desk.

Request an @mail.wvu.edu Office 365 account for a student employee or other approved person.

Use this service to request for application work on an ITS academic system. This service is not intended for access requests, general use or help assistance.

Request software for your personal computer.

Request ability to create an IRB Protocol.

Submit a question regarding your ID or MyMountaineerCard.

WVU uses Blackboard's learning management system under our branding of it as eCampus. Every course offered at WVU is included in eCampus, but it is up to each instructor whether to use the course's eCampus site.

Request help from Davis College IT staff with your office computer or other device.

Request access to the Proposal Development module in WVU+kc.

Request help from WVU Tech computer support staff.

Use this service to request a new Mountaineer Card.

Public users, such as parents and potential students, may use this service to submit inquiries about financial aid, student accounts or services offered through the Office of the University Registrar.

A network drive is disk space on a server for individual or group use which functions like an additional hard drive on your on-campus computer. Accessible off campus via MasterApps.

Information Technology Network related requests.

Computer Repair and Assistance (CRA) provides a variety of services for university-owned computers.

Use this service to complete your Departmental Copy & Print Card request process

WVU has a pool of licenses for access to the Lynda.com service, which provides online training on Microsoft Office, Adobe Creative Cloud and other software and systems.

Request access to a networked printer from your computer or report a problem with such a printer.

Faculty and staff members may use this service to submit inquiries about financial aid, student accounts or services offered through the Office of the University Registrar.

Students and employees with an active Login and a sufficient Mountie Bounty balance on their Mountaineer ID cards can print at a variety of locations across campus by uploading a document to a secure web site or by sending the document by email to the address appropriate to the type of printing desired.

Use this request to have an application utilize the WVU Login credentials for authentication. You will need to provide the application name and additional details. You will be contacted for more details after submitting your request