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Currently enrolled students may use this service to submit inquiries about financial aid, student accounts or student services offered through the Office of the University Registrar.

Request course credits to be evaluated for transfer equivalency. If you have an active WVU Login account, please sign in before submitting your request. Complete the form with information regarding the transfer course in question.

Students who are not meeting Satisfactory Academic Progress (SAP) Standards for financial aid eligibility may submit an appeal using this service.

Advisors may use this service to submit Transient Applications for review.

Request login account access for someone who does not already have a WVU Login.

If you can't find the service you need, use this page to submit a request to the ITS Service Desk.

Submit support requests to the ITS Service Desk.

Submitting a ticket through this Check-In process will put you in a queue, first come, first served basis. DO NOT provide your Social Security Number or credit card information on this form.

Request an @mail.wvu.edu Office 365 account for a student employee or other approved person.

Public users, such as parents and potential students, may use this service to submit inquiries about financial aid, student accounts or services offered through the Office of the University Registrar.

Request a change in the set of applications available to you on the MasterApps Citrix server.

Use this service to request for application work on an ITS academic system. This service is not intended for access requests, general use or help assistance.

Faculty and staff members may use this service to submit inquiries about financial aid, student accounts or services offered through the Office of the University Registrar.

Use this service for TeamDynamix requests. Submit Knowledge Base or Service Catalog changes, add and remove technicians, report errors or submit a general question about using TeamDynamix.

Free software to protect your personal computer or mobile device from malware.

Use this service to request assistance with a Network printer or a Konica Minolta copier.

Request software for your personal computer.

Systems to which direct access is possible only while on campus can be reached remotely using the MasterApps server.

Purchase a device for Duo two-factor authentication using personal funds.

Request access or assistance for IRB Protocols, Internal Grants and Proposals.

ITS Walk-Up Support Centers

Under the University's Office 365 license, current employees and students may install Microsoft Office on up to 5 computers and 5 mobile devices.

A network drive is disk space on a server for individual or group use which functions like an additional hard drive on your on-campus computer. Accessible off campus via MasterApps.

WVU has a pool of licenses for access to the Lynda.com service, which provides online training on Microsoft Office, Adobe Creative Cloud and other software and systems.

Use this service to submit a request for WVU Portal assistance, changes to Portal, announcements and ALEKS Cohort Code changes.