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Submitting a ticket through this Check-In process will put you in a queue, first come, first serve basis. DO NOT provide your Social Security Number or credit card information on this form.

Currently enrolled students may use this service to submit inquiries about financial aid, student accounts, or student services offered through the Office of the University Registrar.

Submit support requests to the ITS Service Desk.

Request login account access for someone who does not already have a WVU Login.

Use this service to request for application work on an ITS academic system. This service is not intended for access requests, general use or help assistance.

Request an @mail.wvu.edu Office 365 account for a student employee or other approved person.

Request ability to create an IRB Protocol.

Public users, such as parents and potential students, may use this service to submit inquiries about financial aid, student accounts, or services offered through the Office of the University Registrar.

WVU uses Blackboard's learning management system under our branding of it as eCampus. Every course offered at WVU is included in eCampus, but it is up to each instructor whether to use the course's eCampus site.

A network drive is disk space on a server for individual or group use which functions like an additional hard drive on your on-campus computer. Accessible off campus via MasterApps.

WVU has a pool of licenses for access to the Lynda.com service, which provides online training on Microsoft Office, Adobe Creative Cloud, and other software and systems.

Request updates or changes to your unit's phone service and billing information.

Request software for your personal computer.

Request access to the Proposal Development module in WVU+kc.

Request an @mail.wvu.edu Office 365 account for a student employee or other approved person.

Request administrative access to other WVU administrative and student data systems such as DBA, CUFS, eSEI, IDEAS, Metalink, OEM, OIM, Parking and ROADS.

Grievances and appeals can be submitted through this service.

STAR (Students and Technology Achieving Results) is WVU's implementation of the Banner student information system.

Request a new Office 365 shared mailbox (sometimes called a vanity or resource account) for use by your department.

Students and their advisors can see up-to-date information on progress toward a degree by logging into the DegreeWorks system.

Information Technology Network related requests.

WVU affiliated departments may request to add or modify information in our TeamDynamix self-help site.

Request new access or change existing access in MAP for yourself or another person.

Use this request to have an application utilize the WVU Login credentials for authentication. You will need to provide the application name and additional details. You will be contacted for more details after submitting your request

Request assistance with a specific Office 365 application, tile, or service.