Skip to Knowledge Base content

Search300 Results

Frequently asked questions regarding the STAR Parent/Guest Portal for students.
Have a question about two-factor authentication? Start with our Duo Two-Factor Authentication FAQ!
What you should do and should not do when setting up Duo two-factor authentication.
Learn how to authentication with Duo, including your authentication options.
Instructions for authenticating using a Duo hardware token.
Instructions for changing your authentication method for Duo.
Instructions for setting up two-factor authentication (Duo).
What to do if you do not receive an authentication request from Duo.
Instructions for removing an authentication device.
Instructions for setting up a BlackBerry for Duo two-factor authentication.
Steps to activate your Duo account through the Duo app after you've received a new phone, but kept the same phone number.
Instructions for setting up a U2F YubiKey token for Duo authentication.
Instructions for setting up an Apple iOS Device for Duo two-factor authentication.
Instructions for setting up an Android device for Duo authentication.
Instructions for authenticating to Duo using a passcode.