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Troubleshoot an IP address being blocked when searching the WVU online directory.
Log off your device to ensure complete logout of all apps.
What to do if you think you may have a virus on your University-owned computer.
Tips for removing viruses from your personal computer.
Learn about spam and blocked emails or senders.
Follow these steps if you think you have received a virus.
Learn about the update email account profile spam message.
Information about the laptop etching service provided by the University Police Department.
Steps to take if your device is lost or stolen.
How to report spam email messages.
Information about the Kaspersky portal (My Kaspersky), including how to access the portal and what you can do.
A list of file types that may be printed from email or browser.
Find out how to download Kaspersky Antivirus for free.
Attempting to install Filezilla on a Mac, to make SFTP connections to services such as community.wvu.edu, may fail due to Kaspersky reporting perceived malware. Another installer version can be used to avoid this.
Download the Secure File Transfer Protocol (SFTP or SSH) software from Filezilla.