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Instructions for accessing MAP from Internet Explorer, Edge, Firefox, Chrome or Safari.
The required Java Runtime Environment certifications for different versions of browsers and Windows operating systems.
List of MAP job types with descriptions.
Information about event reporting with Mobile Readers.
Information about the CBORD Mobile ID app.
How to request a new MAP account, make changes to an existing account, or re-activate an expired account.
What to do if you receive an invalid session error in MAP while running reports, accessing a responsibility or clicking a link.
What to do if you receive a TNS Packet Writer error message while using MAP or Oracle.
If you can't get MAP to open, check your Java version and follow these troubleshooting steps.
An introduction to the WVU Portal and answers to frequently asked questions.
The requirements and instructions for submitting your own Mountaineer ID Card photo at
What to do if you have Java problems while using Firefox.
Common questions and solutions about the Mountaineer Card.
Departmental cards help faculty and staff delegate routine copying and printing without compromising their personal ID cards.
On and off campus locations that accept Mountaineer Cards.