Recently Modified Articles

A guide for WVU Online and Extended Campus students for submitting their own Mountaineer Card ID photos.
MAP users may need to adjust their Java settings after the migration to Oracle Managed Cloud Services.
Instructions for setting up a U2F YubiKey token for Duo authentication.
How to Purchase a U2F YubiKey device or display token to use with Duo Two-Factor Authentication.
Have a question about two-factor authentication? Start with our Duo Two-Factor Authentication FAQ!
Learn more about WVU's identity management system and how to use your WVU Login credentials.
Instructions for removing an authentication device.
This feature lets you restore your existing Duo accounts when setting up a new iOS or Android device.
How to generate Duo passcodes in case you need a backup authentication method.
How to authenticate using a push notification or passcode to get into WVU systems.
How to enable Duo notifications on your smartphone or tablet.
A list of the supported browsers for the IT self service site.
How to log into the IT self service site.
How to claim your Login to get access to WVU systems.
Request an IDR account from a computer within the Health Sciences firewall.
Find support for REDCap.
Install Microsoft Office for free.
ITS recommends that you have Java 8 installed on your computer.
What to do if you cannot access your responsibilities in MAP.
If you can't get MAP to open, check your Java version.
Instructions for accessing MAP from Internet Explorer, Edge, Firefox, Chrome or Safari.
How to prepare an application for contractual readmission.
A list of MyPrinting locations across the WVU campuses.
How to install the Ctirix Receiver on your device and access MasterApps for the first time.
Frequently asked questions about submitting human subject research protocols to the IRB via WVU+kc.