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Instructions for accessing MAP from Internet Explorer, Edge, Firefox, Chrome or Safari.
The required Java Runtime Environment certifications for different versions of browsers and Windows operating systems.
List of MAP job types with descriptions.
Information about the MAP (Mountaineer Administrative Processes) system modules.
How to check laundry machine availability and access other laundry features at mymountaineercard.wvu.edu.
Information about event reporting with Mobile Readers.
Information about the CBORD Mobile ID app.
How to request a new MAP account, make changes to an existing account, or re-activate an expired account.
You can print MAP reports at the same time you request a report, or later after you have verified the report contains the information you need.
What to do if you receive an "Invalid Session" error message.
What to do if you receive an invalid session error in MAP while running reports, accessing a responsibility or clicking a link.
What to do if you receive a TNS Packet Writer error message while using MAP or Oracle.
If you can't get MAP to open, check your Java version and follow these troubleshooting steps.
The WVU Pass app is provided to improve the student experience during Welcome Week.
An introduction to the WVU Portal and answers to frequently asked questions.
Information about Mountaineer Cards and how to manage your account at mymountaineercard.wvu.edu.
The requirements and instructions for submitting your own Mountaineer ID Card photo at mymountaineercard.wvu.edu.
What to do if you have Java problems while using Firefox.
Have an instructor question for the course evaluation system (SEI)? Check out the course evaluation FAQ for instructors.
If you need to make changes to an SEI survey you submitted, you will need to ask the ITS Service Desk to either unsubmit or reset your survey.
Have a student question for the course evaluation system (SEI)? Check out the course evaluation FAQ for students.
Software list for the Evansdale Library computer lab.
Common questions and solutions about the Mountaineer Card.
Departmental cards help faculty and staff delegate routine copying and printing without compromising their personal ID cards.
On and off campus locations that accept Mountaineer Cards.