Popular Articles

Information about Mountie Bounty, WVU's convenient debit plan for students and employees.
Instructions for resolving the "Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded" error message in Outlook.
Instructions for downloading Microsoft Office for personally-owned Windows computers.
Instructions for downloading Microsoft Office for personally-owned Mac computers.
Visit the login.wvu.edu self-service page to turn on two-factor authentication for your account.
How former students should access MIX Gmail.
A guide for WVU Online and Extended Campus students for submitting their own Mountaineer Card ID photos.
Questions and answers about what the MyMountaineerCard website does and the different features on it.
How students and faculty can access DegreeWorks.
If Outlook closes unexpectedly, run a command line to restore the previous session.
Information on the uses and functions of research activity lists.
Have a question about two-factor authentication? Start with our Duo Two-Factor Authentication FAQ!
On and off campus locations that accept Mountaineer Cards.
Shared Mailbox accounts have the potential to greatly impact the size and performance of a user's offline cache file in the Outlook client. This article includes recommendations as to how to minimize this impact.
Configure your Apple or Android mobile device to the WVU.Encrypted network.
Information about WVU's secure wireless network.
Information about Schedule Builder, including how to access Schedule Builder and how to get help.
How to generate Duo passcodes in case you need a backup authentication method.
Information about registering for courses online, including registration dates, time ticketing and where to find support.
Have a question about your MIX Gmail account? Start with the MIX FAQ!
Learn how to start creating your Community website. Community is a public web hosting service for WVU students, faculty, and staff.
Find instructions to set up your phone for use with Duo two-factor authentication at WVU.
Common questions and solutions about the Mountaineer Card.
Microsoft has deprecated the SharePoint Social Connector, causing Outlook 2013 users to see an "Unable to log in to: SharePoint" warning message. The SharePoint Social Connector can be deleted from the Social Network Accounts in Account Settings.
Steps to activate your Duo account through the Duo app after you've received a new phone, but kept the same phone number.