Popular Articles

Information about Mountie Bounty, WVU's convenient debit plan for students and employees.
Instructions for resolving the "Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded" error message in Outlook.
Instructions for downloading Microsoft Office for personally-owned Windows computers.
Instructions for downloading Microsoft Office for personally-owned Mac computers.
The requirements and instructions for submitting your own Mountaineer ID Card photo at mymountaineercard.wvu.edu.
How former students should access MIX Gmail.
How students and faculty can access DegreeWorks.
Information on the uses and functions of research activity lists.
On and off campus locations that accept Mountaineer Cards.
If Outlook closes unexpectedly, run a command line to restore the previous session.
Have a question about two-factor authentication? Start with our Duo Two-Factor Authentication FAQ!
Shared Mailbox accounts have the potential to greatly impact the size and performance of a user's offline cache file in the Outlook client. This article includes recommendations as to how to minimize this impact.
Configure your Apple or Android mobile device to the WVU.Encrypted network.
Learn how to start creating your Community website. Community is a public web hosting service for WVU students, faculty, and staff.
Information about registering for courses online, including registration dates, time ticketing and where to find support.
How to generate Duo passcodes in case you need a backup authentication method.
Information about Schedule Builder, including how to access Schedule Builder and how to get help.
Information about WVU's secure wireless network.
Have a question about your MIX Gmail account? Start with the MIX FAQ!
Common questions and solutions about the Mountaineer Card.
How to set up Duo two-factor authentication on a mobile device.
Microsoft has deprecated the SharePoint Social Connector, causing Outlook 2013 users to see an "Unable to log in to: SharePoint" warning message. The SharePoint Social Connector can be deleted from the Social Network Accounts in Account Settings.
Specific computer recommendations and requirements by college.
Links to information about software licensing for Microsoft products.
How to set up Duo two-factor authentication on a mobile device.