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Instructions for downloading Microsoft Office for personally-owned Windows computers.
Instructions for downloading Microsoft Office for personally-owned Mac computers.
Have a question about your MIX Gmail account? Start with the MIX FAQ!
Configure your Apple or Android mobile device to the WVU.Encrypted network.
How former students should access MIX Gmail.
Steps for connecting your Apple devices running older versions of iOS to your Office 365 account.
How to update your personal information (for WVU employees).
How to sign in and out of Outlook Web App.
A Microsoft update released in February of 2016 can cause Word and Outlook to be very slow.
Instructions for resolving the "Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded" error message in Outlook.
Acronyms used by ITS.
Steps for connecting your Android devices to your Office 365 email account.
Access the myApps WV State Auditor Site for Paystubs, W2, and tax information.
Information about the Transit Financial Wellness course, including login information and where to find important dates.
What to do if there appears to be a network outage.
A configuration option is available to disable the automatic startup of Skype for Business.
Descriptions of the various types of Office 365 email accounts.
If Outlook 2013 closes unexpectedly, run a command line to restore the previous session.
How to claim your Login to get access to WVU systems.
Changing your Login password before it expires or in the case that you forgot your password.
Frequently asked questions about submitting human subject research protocols to the IRB via WVU+kc.
How to forward incoming emails from your student Gmail account to another email account.
Wired and wireless internet availability and support for all WVU residence halls and apartments.
What to do if you can't click on links in STAR while using Google Chrome.
How to request access to network drive folders.