- Knowledge Base
- Community Services Articles
- Mountaineer Card & Dining Articles
Information about Mountie Bounty, WVU's convenient debit plan for students and employees.
- Knowledge Base
- Communication & Collaboration Articles
- Office 365 Email & Calendar Articles
- Outlook Technical Support Articles
Instructions for resolving the "Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded" error message in Outlook.
- Knowledge Base
- Computer, Software & Printing Articles
- Software Articles
- Microsoft Office Articles
Instructions for downloading Microsoft Office for personally-owned Windows computers.
- Knowledge Base
- Computer, Software & Printing Articles
- Software Articles
- Microsoft Office Articles
Instructions for downloading Microsoft Office for personally-owned Mac computers.
- Knowledge Base
- Accounts & Access Articles
- Two-Factor Authentication (Duo) Articles
Visit the login.wvu.edu self-service page to turn on two-factor authentication for your account.
- Knowledge Base
- Community Services Articles
- Mountaineer Card & Dining Articles
Questions and answers about what the MyMountaineerCard website does and the different features on it.
- Knowledge Base
- Academic Resource Articles
- Class Registration & Advising Articles
- DegreeWorks Articles
How students and faculty can access DegreeWorks.
- Knowledge Base
- Communication & Collaboration Articles
- MIX Gmail Articles
How former students should access MIX Gmail.
- Knowledge Base
- Accounts & Access Articles
- Two-Factor Authentication (Duo) Articles
Have a question about two-factor authentication? Start with our Duo Two-Factor Authentication FAQ!
- Knowledge Base
- Communication & Collaboration Articles
- Office 365 Email & Calendar Articles
- Outlook Technical Support Articles
If Outlook closes unexpectedly, run a command line to restore the previous session.
- Knowledge Base
- Wi-Fi & Networking Articles
- Wireless Connection 101 Articles
Configure your Apple or Android mobile device to the WVU.Encrypted network.
- Knowledge Base
- Community Services Articles
- Mountaineer Card & Dining Articles
On and off campus locations that accept Mountaineer Cards.
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- Research Articles
- WVU+kc (Kuali Coeus) Articles
- Using WVU+kc Articles
Information on the uses and functions of research activity lists.
- Knowledge Base
- Communication & Collaboration Articles
- Office 365 Email & Calendar Articles
- Shared Office 365 Mailboxes, Folders & Contacts Articles
Shared Mailbox accounts have the potential to greatly impact the size and performance of a user's offline cache file in the Outlook client. This article includes recommendations as to how to minimize this impact.
- Knowledge Base
- Wi-Fi & Networking Articles
- Wireless Connection 101 Articles
Information about WVU's secure wireless network.
- Knowledge Base
- Academic Resource Articles
- Class Registration & Advising Articles
- Class Registration Articles
Information about registering for courses online, including registration dates, time ticketing and where to find support.
- Knowledge Base
- Academic Resource Articles
- Class Registration & Advising Articles
- Class Registration Articles
Information about Schedule Builder, including how to access Schedule Builder and how to get help.
- Knowledge Base
- Communication & Collaboration Articles
- MIX Gmail Articles
Have a question about your MIX Gmail account? Start with the MIX FAQ!
- Knowledge Base
- Accounts & Access Articles
- Two-Factor Authentication (Duo) Articles
Generate bypass codes for Duo Authentication at login.wvu.edu.
- Knowledge Base
- Accounts & Access Articles
- Two-Factor Authentication (Duo) Articles
Find instructions to set up your phone for use with Duo two-factor authentication at WVU.
- Knowledge Base
- Community Services Articles
- Mountaineer Card & Dining Articles
Common questions and solutions about the Mountaineer Card.
- Knowledge Base
- Communication & Collaboration Articles
- Office 365 Email & Calendar Articles
- Outlook Technical Support Articles
Microsoft has deprecated the SharePoint Social Connector, causing Outlook 2013 users to see an "Unable to log in to: SharePoint" warning message. The SharePoint Social Connector can be deleted from the Social Network Accounts in Account Settings.
- Knowledge Base
- Research Articles
- WVU+kc (Kuali Coeus) Articles
- Using WVU+kc Articles
Information about the menu bar located on the WVU+kc dashboard.
- Knowledge Base
- Wi-Fi & Networking Articles
- Internet in the Residence Halls Articles
How to connect your computer or gaming device to the wireless networks in the Residence Halls.
- Knowledge Base
- Wi-Fi & Networking Articles
- Wireless Connection 101 Articles
Learn how to access the guest wireless network.