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Information about Mountie Bounty, WVU's convenient debit plan for students and employees.
Instructions for downloading Microsoft Office for personally-owned Windows computers.
Instructions for resolving the "Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded" error message in Outlook.
Instructions for downloading Microsoft Office for personally-owned Mac computers.
Visit the self-service page to turn on two-factor authentication for your account.
Questions and answers about what the MyMountaineerCard website does and the different features on it.
How students and faculty can access DegreeWorks.
Have a question about two-factor authentication? Start with our Duo Two-Factor Authentication FAQ!
Configure your Apple or Android mobile device to the WVU.Encrypted network.
If Outlook closes unexpectedly, run a command line to restore the previous session.
Shared Mailbox accounts have the potential to greatly impact the size and performance of a user's offline cache file in the Outlook client. This article includes recommendations as to how to minimize this impact.
On and off campus locations that accept Mountaineer Cards.
Have a question about your MIX Gmail account? Start with the MIX FAQ!
Information on the uses and functions of research activity lists.
Students can browse course schedules and add or drop classes online.
Information about WVU's secure wireless network.
Information about Schedule Builder, including how to access Schedule Builder and how to get help.
How former students should access MIX Gmail.
Information about the menu bar located on the WVU+kc dashboard.
Find instructions to set up your phone for use with Duo two-factor authentication at WVU.
Steps for connecting your Apple devices running older versions of iOS to your Office 365 account.
Microsoft has deprecated the SharePoint Social Connector, causing Outlook 2013 users to see an "Unable to log in to: SharePoint" warning message. The SharePoint Social Connector can be deleted from the Social Network Accounts in Account Settings.
Common questions and solutions about the Mountaineer Card.
Generate bypass codes for Duo Authentication at
Steps for finding you WVUID using the Login Self Service site.