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Install Microsoft Office ProPlus for Windows on Personally-Owned Computers
Instructions for downloading Microsoft Office for personally-owned Windows computers.
Mountie Bounty
Information about Mountie Bounty, WVU's convenient debit plan for students and employees.
"Cannot Start Microsoft Outlook. Invalid XML, the View Cannot be Loaded" Error Message
Instructions for resolving the "Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded" error message in Outlook.
Install Microsoft Office 365 for Mac on Personally-Owned Computers
Instructions for downloading Microsoft Office for personally-owned Mac computers.
View or Order Your Transcript
How to view your unofficial transcript or order an official transcript.
How to Enroll in Duo Two-Factor Authentication
Visit the login.wvu.edu self-service page to turn on two-factor authentication for your account.
Access DegreeWorks
How students and faculty can access DegreeWorks.
Duo Two-Factor Authentication FAQ
Have a question about two-factor authentication? Start with our Duo Two-Factor Authentication FAQ!
MyMountaineerCard FAQ
Questions and answers about what the MyMountaineerCard website does and the different features on it.
Connecting Mobile iOS and Android Devices to WVU's Wi-Fi
Configure your Apple or Android mobile device to the WVU.Encrypted network.
Restore Opened Windows from Last Outlook Session
If Outlook closes unexpectedly, run a command line to restore the previous session.
MIX Gmail FAQ
Have a question about your MIX Gmail account? Start with the MIX FAQ!
Shared Mailbox Accounts and Outlook's Offline Cache
Shared Mailbox accounts have the potential to greatly impact the size and performance of a user's offline cache file in the Outlook client. This article includes recommendations as to how to minimize this impact.
Schedule Courses Online
Students can browse course schedules and add or drop classes online.
Schedule Builder
Information about Schedule Builder, including how to access Schedule Builder and how to get help.
Dashboard Menu Bar
Information about the menu bar located on the WVU+kc dashboard.
Dashboard Research Activity Lists
Information on the uses and functions of research activity lists.
MIX Email Information for Former Students
How former students should access MIX Gmail.
Connect Apple Devices Running Older Versions of iOS to Office 365
Steps for connecting your Apple devices running older versions of iOS to your Office 365 account.
WVU Secure Wireless Network (WVU.Encrypted)
Information about WVU's secure wireless network.
Where to Use Your Mountaineer Card
On and off campus locations that accept Mountaineer Cards.
"Unable to log in to: SharePoint" Warning Message in Outlook Client
Microsoft has deprecated the SharePoint Social Connector, causing Outlook 2013 users to see an "Unable to log in to: SharePoint" warning message. The SharePoint Social Connector can be deleted from the Social Network Accounts in Account Settings.
Connect Your Android Device to Office 365
Steps for connecting your Android devices to your Office 365 email account.
WV State Auditor Site myApps
Access the myApps WV State Auditor Site for Paystubs, W2 and tax information.
Update Your Personal Information (for WVU Employees)
How to update your personal information (for WVU employees).