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Computer, Software & Printing Articles

Software, printing and copying, computer purchase and repair.

For more departmental desk side support and information, visit the College, Dept & Regional Support Information category in the Knowledge Base.

Categories (6)

Computer browser information, including compatibility issues, deleting browser cache, and more.

Because internet browsers change so often and browser information is easily available online, we provide limited information about internet browsers in our Knowledge Base. If you need additional assistance with internet browsers that is unrelated to WVU policies or accessing WVU websites, we suggest browsing the support site for your browser (Internet Explorer, Firefox, Safari, Chrome, etc.) or searching online.

When searching, be specific. Be sure to include your browser version and the specific problem. For example, if you need assistance with adjusting the pop-up settings in Google Chrome, search "Google Chrome version 50 pop-up settings."
Information about Computer Repair and Assistance (CRA), purchase recommendations and hardware help.
Information about Java, including problems, disabling automatic updates and clearing your Java cache.
MyPrinting, Konica Minolta copiers and other printing information.
Information about software for University and personal devices.

Did you know you can get FREE software? All WVU students, faculty and staff can download Kaspersky Antivirus and Microsoft Office at no cost. WVU students can also get MATLAB and Autodesk for free. Go to to learn more about free and discounted software.
Don't see a category for what you need? Browse our miscellaneous Computer, Software, and Printing articles.