Skip to main content
West Virginia University
A-Z Article Index
A-Z Request Index
Skip to Knowledge Base content
Top 5 Q&As
Find answers to top 5 questions in popular categories.
Academic Resource Articles
Academic systems, instructional technology and resources directly supporting teaching and learning.
Accounts & Access Articles
Authentication and access to WVU academic and administrative systems, including Login.
Login is the identity management system used by WVU and many WVU affiliates. It ensures that each person has a unique set of credentials to gain access to numerous University systems, including eCampus, Libraries, MyAccess, Portal, WVU+kc and WVU.Encrypted wireless, as well as a number of WVU Medicine systems.
Administrative & Business Articles
Systems and resources that support business and administrative functions.
College, Dept & Regional Support Articles
Unit-specific information for WVU colleges, departments and regional campuses.
Communication & Collaboration Articles
Email, file sharing, telecommunication, web conferencing and web hosting.
Community Services Articles
Other services that are provided to WVU faculty, staff, students, parents and alumni.
Computer, Software & Printing Articles
Software, printing and copying, computer purchase and repair.
For more departmental desk side support and information, visit the College, Dept & Regional Support Information category in the Knowledge Base.
Human Resources Articles
WVU employment and other human resource functions.
High performance computing, grants, surveys and IT support for research.
Security & Privacy Articles
Security, data integrity and compliance for institutional activities, including antivirus.
Follow @WVUITServices on Twitter to learn about current email scams. Don't have Twitter? You can view the Twitter feed on the Home page of this site.
Online and in-person training.
Wi-Fi & Networking Articles
Wired and wireless access, remote access and network configurations.
Information on Using This Site
How to find answers in the knowledge base and submit requests through the service catalog. Guides for specific request types including application requests. Tips for customizing this site to make it easier to use.
Install Microsoft Office ProPlus for Windows on Personally-Owned Computers
Install Microsoft Office 365 for Mac on Personally-Owned Computers
MIX Gmail FAQ
Connecting Mobile iOS and Android Devices to WVU's Wi-Fi
MIX Email Information for Former Students
Parent/Guest Portal FAQ for Students
Parent/Guest Portal FAQ for Parents
Duo Two-Factor Authentication FAQ
Duo Two-Factor Authentication DO's and DON'Ts
How to Authenticate to WVU Systems That Require Two-Factor Authentication