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Knowledge Base

Categories (14)

Find answers to top 5 questions in popular categories.
Academic systems, instructional technology and resources directly supporting teaching and learning.
Authentication and access to WVU academic and administrative systems, including Login.

Login is the identity management system used by WVU and many WVU affiliates. It ensures that each person has a unique set of credentials to gain access to numerous University systems, including eCampus, Libraries, MyAccess, Portal, WVU+kc and WVU.Encrypted wireless, as well as a number of WVU Medicine systems.
Systems and resources that support business and administrative functions.
Unit-specific information for WVU colleges, departments and regional campuses.
Email, file sharing, telecommunication, web conferencing and web hosting.
Other services that are provided to WVU faculty, staff, students, parents and alumni.
Software, printing and copying, computer purchase and repair.

For more departmental desk side support and information, visit the College, Dept & Regional Support Information category in the Knowledge Base.
High performance computing, grants, surveys and IT support for research.
Security, data integrity and compliance for institutional activities, including antivirus.

Follow @WVUITServices on Twitter to learn about current email scams. Don't have Twitter? You can view the Twitter feed on the Home page of this site.
WVU employment and other human resource functions.
Online and in-person training.
Wired and wireless access, remote access and network configurations.
How to find answers in the knowledge base and submit requests through the service catalog. Guides for specific request types including application requests. Tips for customizing this site to make it easier to use.