Retiree Email Account FAQ


WVU employees can continue to access their WVU email accounts after retiring. Below are frequently asked questions for retirees with an account. If you retired on or after February 18, 2019, you will automatically receive access to a retiree email account with an address. 

To help sustain the connections between former employees, their colleagues and the University system, retirees from WVU, WVU Tech, Potomac State College and the Health Sciences Center may choose to keep their official WVU email addresses. During the retirement process, Benefits Administration will ask if you want to keep yours.

If you DO opt to keep your WVU email address, only your contacts will be carried over. The contents of your inbox and folders are University property, and these will be deleted along with your calendar items. Before your last day of employment, please save or transfer any personal emails that that you want to retain.

Within 30 days of your last physical day at work, the Information Technology Services Identity Management group will let you know when and how you can resume using your WVU email address.

If you need assistance with this process, please submit a ticket or contact the ITS Service Desk at 304-293-4444.

Please be aware that if you are using SharePoint or OneDrive, you will lose access to those services unless you are a retiring faculty member and request Emeritus status.

Signup is included in retirement processing through Human Resources, Talent and Culture.
Emeritus is an honorary status granted to some faculty when they retire. Any faculty member with an Emeritus status generally provides some type of service to the university on a continual basis. If you want to request Emeritus status, make sure to tell your department and/or EBO. Ask them to indicate on the termination form that you will apply for Emeritus status. Your current access will be extended while your Emeritus application is reviewed by Academic Affairs.
The Login self-service site is WVU’s identity management system. It ensures that each person has a unique set of identifying credentials to gain access to certain University systems.
You can reclaim your account at You will provide your first name and last name as recorded in official WVU records and your date of birth. You will also be asked for an ID Type. The options are WVUID or Employee Number. 
If you don’t remember either of them, visit and click Forgot your WVUID? in the left side menu and look up your ID with the last four digits of your Social Security Number. View the Find Your WVUID article for instructions.
Once you claim your account and create a unique set of identifying credentials, you can begin using email.
Emeritus retirees will continue to have the same level of access to University systems as they had when they were employees. That includes the ability to use eCampus and research tools.
Email accounts of non-Emeritus retirees will be emptied of all content to address potential risks relating to HIPAA and other regulations, along with the need to protect confidential, institutionally-owned information. 
Yes. In addition to email, the new Login ID will give all retirees access to the University’s wireless network, WVU.Encrypted and libraries.
No. You will always access your email online and log in through a website. You will see login information on the WVU Retirees Association website at Click on the yellow Retiree Email Accounts button. 
Retirees will continue to receive email notices when their passwords are about to expire so they can renew their credentials and maintain access to the email accounts.
When logged into your WVU retiree email account, you can search for individuals and their email by clicking on People and entering a name in the search field.
You can access your email and claim your account wherever you have Internet access - from your smartphone, a computer of a family member or friend, or at the local library. Claim your credentials from your smartphone by going to and following the instructions after you complete that part of the process.
Accounts that go unused will be deactivated after six months of inactivity, and any email associated with the account will be removed. Retiree accounts that are deactivated can only be reinstated upon request through the ITS Service Desk. Old email content will NOT be restored.
Submit a ticket and Information Technology Services will deactivate the account.
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Article ID: 9568
Fri 11/6/15 12:00 PM
Mon 4/15/19 3:31 PM

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