ITS Service Centers

Overview:

ITS Service Centers provide free technology support for WVU students, faculty and staff. ITS Service Centers' staff offer advice on technology resources and can help with a variety of services and applications such as eCampus, Login and Duo.

There are two ITS Service Center locations on campus. These locations are open Monday-Friday, 8:30 a.m. - 4:30 p.m. (excluding holidays and the days the University is closed).

Mountainlair ITS Service Center:

  • Location: First floor, next to the Post Office.
  • Phone number: 304-293-2040   
  • Services provided:
    • Mountaineer Card production
    • Test scanning
    • Software issues and troubleshooting
    • Access/Login issues
    • Connectivity for laptops, tablets, and smartphones
    • Basic virus removal
    • Photocopying services
    • Computer buying specifications and free software recommendations
    • Assistance with two-factor authentication

Lyon Tower ITS Service Center:

  • Location: Room G-118
  • Phone number: 304-293-6201
  • Services provided:
    • Mountaineer Card production
    • Test scanning
    • Software issues and computer troubleshooting
    • Access/Login issues
    • Connectivity for laptops, tablets, and smartphones
    • Basic virus removal
    • Computer buying specifications and free software recommendations
    • Assistance with two-factor authentication
 
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Details

Article ID: 8892
Created
Mon 9/28/15 12:14 PM
Modified
Tue 9/25/18 8:04 AM

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