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Access STAR Using Google Chrome

Overview:

Security settings in Google Chrome sometimes cause Chrome to block websites, including STAR. If the links in STAR do not open when you click on them or if the page opens with no content, check for a small shield symbol in the search bar.

How do I get the links to open?

  1. Go to portal.wvu.edu.
  2. If prompted, sign into the WVU Portal using your Login credentials.
  3. Click on the STAR button.
  4. If you see the shield symbol in the address bar, then Google Chrome is blocking the website because it registers the load scripts as unsafe. Click on the shield and then click Load unsafe scripts. The scripts are secure. This should refresh the page and you should now be able to click the links.

For additional information, check these categories in the Knowledge Base:

Banner (STAR Web for students) Articles

Academic Resource Articles

Need assistance? See the following related services:

Academic Systems Requests

Academic Resource Requests

 

 

 

Details

Article ID: 8741
Created
Fri 9/11/15 11:37 AM
Modified
Mon 9/11/17 9:33 AM

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