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Grant Access to a Parent/Guest: Step by Step Guide for Students

Overview:

Follow the steps below to set up access to the Parent/Guest Portal via STAR. 

How to grant access to a parent or guest:

  1. Select the STAR tab from portal.wvu.edu and enter your Login credentials.

  2. Once in STAR, click STAR Information System Login if you aren't taken directly to your STAR account. If the system prompts you to enter your Login credentials, enter them.

  3. Once you see the main menu, click Parent/Guest Portal at the bottom of the page.

  4. Click Proxy Management.

  5. Click Add Proxy to add a parent/guest.

  6. Enter their First Name, Last Name and valid Email Address. Click Add Proxy.

  7. Once the proxy has been added, click Expand next to their name.

  8. Click the Profile tab. Select Relationship, enter Description (e.g., Mom, Uncle Ray) and enter Passphrase (e.g., My pet's name is Suzy). The Start and Stop Dates are populated by default for a six year period.
    Note: The parent or guest will receive two emails with subject "New proxy identity" and "New proxy relationship." If their email address has been used by some other student then only one email will be sent to them with the subject line "New proxy relationship." This creates a relationship student/guest. If they don't receive emails, they need to check their spam folder.

  9. Click on Email Passphrase to notify your parent/guest of the passphrase so they can use it to contact necessary offices, as needed, under FERPA.
    Note: Your parent/guest will receive an email with the subject line "Send updated proxy passphrase" containing the passphrase you set.

  10. Select the Authorization tab. Click boxes next to the items you wish to authorize your parent/guest to view.
    Note: Clicking the box for an overall category will select all the boxes for that category (e.g., clicking Financial Aid Information will select all boxes in that category).

For additional information, check these categories in the Knowledge Base:

Parents & Guests Articles

Community Services Articles

Need assistance? See the following related services:

Academic Systems Requests

 

 

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