Generate and Print Duo Backup Codes


It is important to generate and print passcodes to have as backup in case you don’t have access to your primary device. If you don’t have a backup, you’ll be locked out of WVU systems. Get your backup codes BEFORE you need to use them and store them in a secure location, like your wallet.

You can generate ten codes at once at If you generate new codes, all old codes will become invalid.

How to generate bypass codes:

  1. Go to
  2. Click My Login. Enter your WVU Login credentials. You will be prompted to authenticate with Duo.
  3. After logging in, you'll see a page with your account details. Click the Generate Printable Bypass Codes link near the bottom of the page.
  4. You will be given ten codes. Each code may be used once.

How do I use bypass codes?

When you are prompted to authenticate with Duo, click Enter a Passcode. If you normally receive push requests to your device, you may need to select Cancel before this option is available. Once you've entered a passcode from your generated list, click Log In. We recommend crossing out used passcodes to keep track of which codes are no longer valid.

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Article ID: 45642
Wed 1/3/18 10:54 AM
Thu 6/6/19 9:22 AM