Skip to Knowledge Base content

Connecting Mobile iOS and Android Devices to WVU's Wi-Fi

Overview:

WVU students, faculty, and staff should connect mobile devices to the WVU.Encrypted wireless network. To configure a mobile device to connect to WVU.Encrypted, follow the steps below for your device.

Note: WVU students and employees trying to connect to WVU.Guest will receive an error message since it is intended for campus guests. Students and employees should connect to WVU.Encrypted for more secure access.

iOS (Apple Devices):

Note: If your phone does not show the fields in the steps below, check your device's user guide for exact steps.

  1. Select Settings.
  2. Select Wi-Fi.
  3. Select Other.
  4. Enter the case sensitive network name as: WVU.Encrypted
  5. Select Security.
  6. Select WPA2 ENTERPRISE.
  7. Select Other network to return to the Network Configuration.
  8. Enter your Login username.
  9. Enter your Login password. If you do not know your Login password, go to login.wvu.edu.
  10. Select Join Network.

Android (Other Devices):

Note: If your phone does not show the fields in the steps below, check your device's user guide for exact steps.

  1. Select Settings.
  2. Select Wireless & networks.
  3. Select Wi-Fi settings.
  4. Scroll down to the bottom and select Add Wi-Fi network.
  5. Enter the following information:
    • Network SSID: WVU.Encrypted
    • Security: 802.1x EAP
    • EAP method: PEAP
    • Phase 2 Authentication: MSCHAPV2
    • Leave CA Certificate, User Certificate, and Anonymous Identity fields empty.
    • Identity: Your Login username
    • Password: Your Login password (if you do not remember your Login password, go to login.wvu.edu)
  6. Leave any Proxy entries empty or unchecked.
  7. If IP settings are available, leave DHCP selected (this should be the default setting).
  8. Save.

You can now select the WVU.Encrypted network from the list of available wireless networks.

Didn't work?

If you are able to follow the steps above, but you still cannot connect to WVU's wireless network, check the username you entered. Some phones use auto fill to add a space after the username.

For more troubleshooting tips, view our Cannot Connect to WVU's Wireless Network article.

If you still need help connecting to WVU's wireless network, request help through the Wireless Access (Secure) service request page or stop by an ITS Walk-Up Support location.

For additional information, check these categories in the Knowledge Base:

Wireless Connection 101 Articles

Wireless Help Articles

Internet in the Residence Halls Articles

Need assistance? See the following related services:

Wi-Fi & Networking Requests

Computer Support, Repair & Purchase Requests

 

 

Details

Article ID: 4321
Created
Thu 3/26/15 12:08 PM
Modified
Wed 7/12/17 9:12 AM