ITS Service Desk Contact Information


The ITS Service Desk offers support during these hours, excluding WVU observed holidays.

  • Monday through Thursday - 7:30 a.m. to 10 p.m.
  • Friday - 7:30 a.m. to 8 p.m.
  • Saturday - 10 a.m. to 5 p.m.
  • Sunday - 10 a.m. to 10 p.m.

We respond to voicemail and tickets left overnight the next business day.

How to reach us:

Call us or submit a ticket! Please note that you will need an active Login account to submit a ticket.

Phone: 304-293-4444

Toll Free: 1-877-327-9260


Click here to Submit a Ticket




Article ID: 4082
Mon 3/2/15 2:41 PM
Fri 11/2/18 3:19 PM