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WVU Directory FAQ


Have a question about the WVU Directory? Start with the WVU Directory FAQ below.

How do I access the WVU Directory?

Go to and enter you WVU Login credentials.

What information is available in the Directory?

All records for people listed in the Directory will display a person’s legal name, WVU assigned email address, and may also include a person’s preferred name along with any of the following relevant information:

Student information

  • Enrolled College – College granting primary degree
  • Major – Major of primary degree

Employee information

  • Phone – Work phone number
  • Home Department – Primary employer within WVU
  • Title – Primary job title
  • Address – Work mailing address

My information is wrong. How do I update it?



All information in the Directory is a reflection of the MAP and STAR systems. If your information is incorrect, it is most likely incorrect in one of these systems. Request further assistance using the WVU Online Directory Corrections service page.

How do I remove myself from the directory?



  • Employees may remove their information from the directory only with a demonstrated need and the permission of their supervisors. For more information and assistance call (304) 293-4444 or email

Why am I not listed in the directory?

This may occur for several reasons:

  • If you are a new student or employee, it may take a few days for your information to properly show up.
  • If you have requested your information be kept confidential, it will not appear.
  • If you are a student and you have failed to pay a bill on time, withdrawn from the University, or Graduated, your information may be removed.

For more information, visit or email

For additional information, check these categories in the Knowledge Base:

Accounts & Access Articles

Security & Privacy Articles

Need assistance? See the following related services:

Accounts & Access Requests

Security & Privacy Requests




Article ID: 23164
Wed 1/18/17 10:19 AM
Thu 9/14/17 10:17 AM