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Signing into SharePoint Online with a Student Account

Overview:

Prior to WVU migrating to SharePoint Online, students could sign in with just their Login User ID. SharePoint Online now requires students to provide a full email address in order to log in. 

Problem:

WVU students trying to login to SharePoint Online may get the message "This doesn't look like a valid user ID" when they try to sign in.

Solution:

Although WVU student email addresses end in @mix.wvu.edu, students should use @mail.wvu.edu here. This is a special username used for Office 365, and is not an email address that can be used elsewhere.

Example: If your Login username is glweinrib, enter the address as follows: glweinrib@mail.wvu.edu 

You will then be redirected to the West Virginia University-branded CAS (Central Authentication Service) page, which will prompt you for your Login Username and Password. 

For additional information, check these categories in the Knowledge Base:

Office 365 SharePoint Articles

Communication & Collaboration Articles

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Details

Article ID: 14153
Created
Tue 6/28/16 1:25 PM
Modified
Mon 7/10/17 10:38 AM