LISTSERV Owners Can Add, Remove and Edit Subscribers

Overview:

Owners of LISTSERV lists have the ability to add, edit and remove subscribers.

How to add subscribers:

Individual Subscribers

  1. Go to listserv.wvu.edu and log in.
  2. While in the List Management Dashboard, choose the list you want to manage from the drop down menu.
  3. Click the List Management menu and choose Subscriber Management.
  4. To add a single subscriber, enter their email address followed by a space and their name in the Email address and Name: field of the Add New Subscriber box.
    Example: glee@mail.wvu.edu Geddy Lee
  5. Click the Add to ... button.

Multiple Subscribers

You can use the Bulk function to add multiple subscribers. Before starting, you will need to create a text document file (.txt) and store it on your local hard drive. This file will contain one subscriber per line, and each line will have their e-mail address, followed by a space, and then their name. The names are not required, but can be helpful for future subscriber editing.

Example .txt file entry:

glee@mail.wvu.edu Geddy Lee
alifeson@mail.wvu.edu Alex Lifeson
npeart@mail.wvu.edu Neal Peart

With the file named and saved, follow the steps below to add the subscribers to your list.

  1. Go to listserv.wvu.edu and log in.
  2. While in the List Management Dashboard, choose the list from the drop down menu that you want to manage.
  3. Click on the List Management menu and choose Subscriber Management.
  4. Select the Bulk Operations tab.
  5. With the Add option selected, click Choose File and select the file you created and stored on your hard drive.
  6. Click the Import button.

How to edit or remove subscribers:

Remove subscribers from a list

  1. Go to listserv.wvu.edu and log in.
  2. While in the List Management Dashboard, choose the list from the drop down menu that you want to manage.
  3. Click on the List Management menu, choose List Reports and then select Subscriber Reports.
  4. To edit a subscriber, locate their entry, click their name, make the needed changes and then click Update. To delete one or more subscribers, place a check to the left of their entry and then click Delete Selected Subscribers.

Remove subscribers from multiple lists

An owner of multiple LISTSERV lists can use the Subscriber's Corner panel in the LISTSERV management interface to remove a subscriber from selected lists. This feature is useful for when someone retires or leaves a position.

  1. Go to listserv.wvu.edu and log in with your owner's credentials.

  2. From the Listserv menu at the top, select Subscriber's Corner.

  3. In the Show for Subscriber box Under Search Options, type in the subscriber's email address and click the Search button to the right. Note that you may need to try different permutations of the subscriber's email address. Ideally, you should be looking for their SMTP email address.

  4. If the email address is found, you'll see text in the My Lists tab that says "User X is Subscribed to Y Lists." Below that will be a listing of your LISTSERV lists in which the user is subscribed.

  5. A check box to the left of the list name allows you to select which list to process. (You can also click the check all link to process all of the lists).

  6. At the very bottom of the listing is a pull-down, where you can select Unsubscribe. Optionally, you can also select a Send email notification of changes check box.

  7. Click the Submit command button in the lower-right to unsubscribe the user from your selected LISTSERV lists

 

 

Details

Article ID: 13324
Created
Fri 5/20/16 3:02 PM
Modified
Thu 12/27/18 8:49 PM