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Configure Outlook 2016 for Mac to Connect to Office 365


WVU faculty and staff are entitled to download Outlook for Mac for Office 365 on their computers through the WVU Office 365 license. Employees wanting to install this software on WVU-owned computers may wish to contact their desk side support staff in advance of doing so.

Outlook 2016 is part of the Office 2016 suite for Mac. 


  1. Go to your Applications folder and double-click the Microsoft Outlook app icon to launch Outlook.

    Note: If you wish to have a shortcut for this program on your dock at the bottom of the screen for future use, drag and drop it from the Applications folder to the dock. 

    Image of Microsoft Outlook app icon in Applications folder and the Mac doc

  2. Click the > button on the "Welcome to Outlook" screen, click Get Started, and then click Sign In.

    Image of >, Get started, and Sign In buttons

  3. Enter your Login username followed by in the "Sign in" space, and then click Next.

    Image of sign in screen

    Note: If enough time elapses, this screen may change to one that prompts you to create a Microsoft account. Should this occur, simply click the Back button to return to this screen. 

  4. Choose Work account on the "We Need a Little More Help" screen.

    Image of Work Account button

  5. Enter your Login username and password, and then click Sign In.

    Image of sign in screen

  6. Click Continue on the "Keep Outlook for Mac up to date" screen, and then click Start Using Outlook.

Upgrading and New Installations:

If you are upgrading from Outlook 2011 to the new version, follow the Option One: Upgrading from Outlook 2011 section. 

If this is a first-time installation of Outlook, follow the Option Two: New Installation section.

Option One: Upgrading from Outlook 2011 

If you have Outlook 2011 installed on your machine, the new version may prompt to import your data. This can save time in configuring the connection to your Office 365 account. You can also select whether or not you wish Outlook to be the default application for your mail, calendar, and contacts on your Mac. 

If you are prompted with this option and wish to do so, choose whether to make Outlook the default app or not, and then click Import. Alternatively, you can click Not now >, and follow the Option Two: New Installation directions.

Image of options to set as default app and import Outlook 2011 data

If you have an old Outlook 2011 program icon on your desktop or in your dock, you may wish to remove it to avoid potential confusion as to which version will be run.

Option Two: New Installation

Faculty and staff can connect Outlook to their Office 365 accounts by following these steps:

  1. Check the option to "Use Outlook as the default app" if you wish it to be this for email, calendar, and contacts (optional), and then click Add Account.

    Image of Add Account button

  2. Choose the Exchange or Office 365 option on the "Add an Account" screen.

    Image of Accounts and Exchange or Office 365 buttons

  3. Enter the needed information and options, and then click Add Account:

 E-mail Address:  Your actual e-mail address 
 Method:  (User Name and Password option chosen)
 User name:  Your Login username followed by 
 Password:  Your Login password
 Configure automatically   (Option selected)
  1. Check the "Always use my response for this server" option and then click Allow.

    Image of Always use my response for this server and Allow options

Additional resources:

To learn more about the new Outlook for Mac, please visit the Microsoft site.

For additional information, check these categories in the Knowledge Base:

Outlook 101

Outlook Email Account Information

Outlook Technical Support

Need assistance? See the following related services:

Email and Calendar




Thu 4/28/16 12:10 PM
Mon 8/22/16 10:50 AM