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Install Microsoft Office 365 for Mac on Personally-Owned Computers

Overview:

Current WVU faculty, staff, students, and WVU emeritus faculty can download Microsoft Office for their personally-owned computers through the University's Office 365 license. The software can be installed on five computers and five mobile devices. When a student or employee leaves WVU, the software will cease to function, and a license purchase will be necessary. This is also the case for non-emeritus retirees.

HSC employees can find instructions for downloading applications on the HSC Office 365 Resources page.

Please be sure you have claimed your Login account prior to attempting to install Microsoft Office ProPlus. You can do so at https://login.wvu.edu.

Directions:

1. Begin by opening Safari and going to this address: http://office365.wvu.edu

2. Provide your Login username and password, and then click LOGIN.

3. Confirm that your desired version of Office is shown, and then click Install now

* WVU employees need to click the settings gear in the upper-right corner of the window, choose Office 365, and then Software to see similar options.

* If you do not have the option to install Microsoft Office, it may be that your account is not licensed for it. If you believe this to be in error, please contact the ITS Service Desk for assistance.

4. When the download is finished, open the .pkg and follow the prompts to install the software.

5. IMPORTANT: You will be prompted to sign in either during the installation or when initially running Office applications. To do so, enter your Login username followed by @mail.wvu.edu when asked for an email address, and use your Login password.

Although WVU student email addresses end in @mix.wvu.edu, students should use @mail.wvu.edu here. This is a special username for activating your license, and is not an email address that can be used elsewhere.

Example: If your Login username is glweinrib, enter the address as follows: glweinrib@mail.wvu.edu 

Troubleshooting:

In the event that you are able to install the software, but the system is not allowing you to authenticate using your Login username, followed by @mail.wvu.edu, consider uninstalling Office ProPlus, rebooting, and reinstalling Office ProPlus. The following Microsoft article shows the steps to perform the uninstall process: https://support.office.com/en-us/article/Uninstall-Office-2016-for-Mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3

For additional information, check these categories in the Knowledge Base:

Software Licensing (SLIC)

Hardware, Software, and Printing

Office 365 Email (Outlook)

Need assistance? See the following related services:

Software

Hardware, Software, and Printing

Email and Calendar

 

Details

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Mon 4/25/16 11:17 AM
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