OneDrive for Business FAQ


OneDrive for Business offers the ability to store files in the cloud, access them from multiple computers, and share them with others. If you need further assistance, submit a ticket to the ITS Service Desk. 

View Microsoft's Share OneDrive files and folders article for instructions. If you would like to share files with someone outside of WVU, click here for detailed instructions. 

OneDrive for Business supports the use of Office Web Apps, which are free, web-based versions of these Microsoft applications:

  • Word
  • Excel
  • PowerPoint
  • OneNote

These are similar to the regular Office applications, but the documents are kept online in OneDrive for Business. You can upload documents, create new ones, or give other people permission to view and edit your documents. If you need more advanced features, you can click the command for opening the document in the standard Office program if it is available. See Work together on Office for more information.

OneDrive for Business offers unlimited storage. Users will initially receive 5 terabytes of storage space, but can request additional storage as needed. This is in addition to the storage Office 365 e-mail accounts have available.
  1. Log in to Outlook Web App.
  2. Go into the OneDrive area.
  3. Select the settings gear icon.
  4. Choose Site Settings.
  5. Select Storage Metrics.

OneDrive is free online personal storage you get with either a Microsoft or Outlook account. Use OneDrive to save documents, photos, and other files in the cloud, share them with friends, and even collaborate on content. You’re free to decide how you want to use it.

OneDrive for Business differs from the consumer version of OneDrive in that it is an enterprise-grade solution and is a totally separate account. Your OneDrive for Business library is managed by your organization (i.e., WVU) and lets you share and collaborate on work documents with co-workers. Site collection administrators in your organization control what you can do in the library.

Follow the links below to read more about the possible ways to connect to OneDrive for Business. 

  • Android - Connect Android devices with the OneDrive app.
  • Apple iOS - Connect iPhones, iPads, and iPods.
  • Mac - Use Microsoft Document Connection.
  • Mac Sync Client - Newest way to connect for Macs running 10.9 or later. 
  • Web App - Access OneDrive for Business through a browser.
  • Windows - Connect Windows machines using the OneDrive for Business Sync Client.


Article ID: 11994
Thu 3/31/16 11:06 AM
Thu 8/8/19 1:01 PM