Skip to Knowledge Base content account information, including how to activate and reset or reclaim your account.

Articles (5)

Claim Your Login Account

How to claim your Login to get access to WVU systems.

Claim Your Login Account Using Internet Explorer 11

Workaround for issues with claiming your account using Internet Explorer 11.

Unlock/Reset Your Login Account

How to unlock/reset your Login account if your password expires.

Invalid Credentials Error for Login Self Service Site

If you receive an error message while trying to access the Login Self Service site, you may need to claim your Login account.

Account Cannot Be Found While Activating Login for Non-Credit Student

Read if you are a non-credit user trying to activate your Login through the Login Self Service site and are receiving an error message.