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Training materials to help you use the Outlook Desktop Client and the Outlook Web App.

Articles (30)

Pinned Article Potential Email Disruptions: Update Your Version of Outlook to Keep Email Access

Users with older or unpatched versions of Outlook for Windows will lose Office 365 email access on October 31, 2017. Follow the steps in this article to check for updates and avoid email service disruptions.

Clutter in Office 365

Information about Clutter and how to manage its settings.

Configure Outlook 2016 for Mac to Connect to Office 365

This article explains how WVU faculty and staff configure Outlook 2016 to connect to their accounts.

Configure Outlook Client for Windows

How to install and configure Outlook to connect to a WVU account.

Create a Contact Group in Outlook 2013

Steps for adding a contact group to your Office 365 address book.

Create an Email Signature in Outlook for Mac

Learn how to create an email signature in Outlook for Mac.

Create an Email Signature in Outlook for Windows

Learn how to create an email signature in Outlook for Windows.

Create an Email Signature in Outlook Web App (OWA)

Learn how to create an email signature in Outlook for Windows.

Daily Email Limit

The daily email limit in Office 365 is 10,000 recipients.

Delegate Access in Outlook for Windows

Links to Microsoft support information for delegate access in Outlook.

File Attachment Limits and Restrictions in Office 365

Restricted file types and email attachment limitations in Office 365.

Find Attachments in Outlook Desktop Client Conversation View

How to view attachments in Conversation View in the Outlook desktop client.

Focused Inbox FAQ

Clutter will be replaced by a new two-tab view in Outlook inbox labelled Focused and Other. View this article to earn how to enable, disable or train the Focused Inbox feature to manage your messages.

Forward Messages as Attachments

How to forward emails as attachments in Outlook 2013 and Outlook Web App.

How to Change the Address Book Search Order in Outlook for Windows

How to change the order in which Outlook will search for email addresses in your Address Lists and Contacts.

How to Export a PST From an Outlook Windows Client

Use PST files to create archives or backup files of email in your Outlook account.

How to Make the Global Address List a Default Address Book

Information about the Global Address List (GAL) and how to make it your default address book.

How to Set Up Forwarding or Redirect Rules Using Outlook Web App

Directions for setting up forwarding and redirect rules.

Office 365 Message Encryption

Office 365 email users have the ability to send and receive encrypted messages.

Outlook for Windows Contact Sharing

How to share contacts with others and how to open contacts others have shared with you.

Outlook for Windows Junk Mail and Safe Senders

How to change junk email settings in Outlook for Windows.

Permission Levels and Confidential Email Messages

How to set permission levels for email messages and view confidential messages.

Recall Messages in Outlook for Windows

How to recall or replace a sent email in Outlook for Windows.

Reducing Outlook Account Size Using Outlook Web App (OWA)

These directions show how to store attachments alternatively, remove them while keeping needed messages or simply delete them if not needed.

Search for Email Messages in Outlook for Windows

Links to help you successfully search for emails in Outlook for Windows.

Tasks in Outlook for Windows

Information about using tasks in Outlook for Windows.

Turning Office 365's Clutter Feature On and Off

How to turn Clutter On or Off.

Using Outlook Web App Light

A "light" version of Outlook Web App is available for users who need a more accessible client, have a low-bandwidth connection, have browser problems with the full version, or who need access to special setting options.

Vacation Rules for Outlook Desktop Client

Steps to set up a vacation rule in the desktop version of Outlook and information about managing or automating rules.

Vacation Rules for Outlook Web App

Steps to set up a vacation rule in the web version of Outlook.