The student email system, referred to as MIX or MIX Gmail, is integrated with Google Mail (Gmail). All MIX email addresses end in @mix.wvu.edu.
Gmail has a lot of great features that we do not cover in our Knowledge Base, because the information is easily available online. If you need assistance with Gmail that is unrelated to access or WVU policies, we suggest browsing the Gmail Help Center's website ( https://support.google.com/mail
) or searching online.
When searching, be specific. For example, if you are trying to do something in Gmail on a mobile device, be sure to include "mobile" or your specific phone in the search. If you cannot find the information you need, try adjusting the keywords you are using in your search.
An instructor's email to a student's MIX account may sometimes be flagged as Spam, causing the student to miss an important communication. It is a good practice to add a filter to your MIX Gmail account to prevent an instructor's email from ever being flagged as Spam.
Have a question about your MIX Gmail account? Start with the MIX FAQ!
How former students should access MIX Gmail.
How to forward incoming emails from your student Gmail account to another email account.
Email quota for student MIX Gmail accounts.
How to add a signature to your MIX Gmail account.
What to do if you're receiving bounced emails from a MIX Gmail address (@mix.wvu.edu).
Directions for MIX Gmail users wishing to connect to their accounts through installed Outlook clients
Learn about Google Mobile.
What to do if when you try to access your MIX Gmail account, you are taken to the Gmail account of someone else.
Learn what to do if MIX email prompts you for your password.
Learn how to connect your MIX Gmail to your Apple Mail on your iOS device.
Learn how to connect your MIX Gmail to your Apple Mail on your Mac device.