Skip to Knowledge Base content

Accounts and Access

Login password resets and troubleshooting, account corrections, and access for guests.

Login is the identity management system used by WVU and many WVU affiliates. It ensures that each person has a unique set of credentials to gain access to numerous University systems, including eCampus, Libraries, MyAccess, Portal, WVU+kc and WVU.Encrypted wireless, as well as a number of WVU Medicine systems.

Categories (5)

Account Requests

Login accounts for guests and Emeriti faculty, account corrections, WVU online directory requests.

Login Password Resets and Errors

Resetting your Login password through the Login Self Service site and what to do if you receive an error.

Additional Information

Don't see a category for what you need? Browse our miscellaneous Accounts and Access articles.

WVNet and Billing

WVNet billing questions and account numbers, OITBill system.

Two-Factor Authentication (Duo)

Duo is the name of the software WVU uses for authentication of your login to secure services. It provides a second layer of security in addition to your Login password. You can ensure extra security for your account by confirming your identity in two ways – with something you KNOW and something you HAVE.

Duo two-factor authentication allows you to choose one of several methods to confirm your identity. The most popular method is a “push” notification to your smart phone, which pops up a message on your phone that you can touch to confirm you are currently requesting access to a WVU system. The Duo app is free to download and is available for Apple, Android, Windows and BlackBerry. Other methods of authentication allow you to receive a voice call (this method incurs a cost) or receive a code from the Duo app. If you do not carry a cell phone, you can also purchase a token device that will allow you to authenticate at the touch of a button.