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Accounts and Access
Login password resets and troubleshooting, account corrections, and access for guests.
Login is the identity management system used by WVU and many WVU affiliates. It ensures that each person has a unique set of credentials to gain access to numerous University systems, including eCampus, Libraries, MyAccess, Portal, WVU+kc and WVU.Encrypted wireless, as well as a number of WVU Medicine systems.
Academic Tools and Resources
WVU Portal, MIX Gmail, STAR, eCampus, Collaborate, SEI, iDesign Classroom, Schedule Builder, StudyMate, and other course related information.
Business Management and Reporting
MyAccess, MAP, Mountaineer MarketPlace, Data Miner, PCard, Parking, Digital Measures, and more.
Communication and Collaboration
Office 365 email and calendar, telephones and voicemail, file sharing, web conferencing, web hosting, and more.
Discovery and Research
Qualtrics survey software, WVU+kc (Kuali Coeus), CITI, high performance computing, statistical software, research services, and more.
Hardware, Software, and Printing
Printing, software licensing, hardware repair, and browser issues.
Information about spam, suspicious emails, and keeping your data secure.
Student and Parent
Parent Portal, athletic ticketing, emergency alert system, housing, and other information for students and parents. For information about student academic resources (WVU Portal, MIX Gmail, Class Registration, and more), go to http://it.wvu.edu/services/students
Information for Supervisor T&D Training, Driver Safety Training, and the Kognito training simulation tool.
College, Department, and Regional Campus Support
Support contacts for your department, college, or regional campus.
Wi-Fi and Networking
Connecting to WVU wireless, wireless and network problems, and MasterApps.
Using This Support Site
Tips and guides to help customers use this support site (TeamDynamix).
Install Microsoft Office ProPlus for Windows on Personally-Owned Computers
Install Microsoft Office 365 for Mac on Personally-Owned Computers
MIX Gmail FAQ
Connecting Mobile iOS and Android Devices to WVU's Wi-Fi
Update Your Personal Information (for WVU employees)
Reducing Outlook Account Size Using Outlook for Mac
Using IBM Watson
Foundation Website Issues
Reducing Outlook Account Size Using Outlook for Windows
Using a Qualtrics Contact List to Email Survey Invitations