Getting Started

Sometimes you have a simple "How do I ..." question and want to look up an answer. Other times, your request is more complex and you'd prefer personal support from an expert.  Information Technology Services provides both.

The KNOWLEDGE BASE is where you can read articles that include how-to guides, training resources, troubleshooting information, common questions, information about ongoing problems and more. You can even see our top five questions and answers in several subject areas.

The SERVICE CATALOG lets you pick the category you're interested in and request assistance from many WVU departments. We ask you a few questions on a form and get your request in the right hands for quicker results!

Getting Started:

How to Find an Answer:

How to Request Assistance:
Learn how to
Learn how to


Updated 1/2/2019